Help Desk

.com to .org

  • Posts: 5 Topics: 3
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    I have changed my domain from a .com to a .org. Now I cannot update the PRO version of the plug-in. See screenshot.

    Posts: 6518
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    Hey Linda

    Can you walk through the steps on Moving Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/? 

    Let me know if that works for you.

    Thanks
    Courtney 🙂

    Posts: 5 Topics: 3
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    Hi, I have moved the license over but the actual calendar is not showing up properly. The widget works but not the full calendar view. Here is what we see.

    Can you help?

    Posts: 6518
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    Hey Linda

    Did you try to share a screenshot? If so, I can’t see it. Please visit the thread on our website to manually upload it.

    Can you also provide us with a link to the calendar on the site you are referring to, along with the System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ (manually copy/paste it here, as a PRIVATE reply).

    Thanks
    Courtney 🙂

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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