Forum Replies Created
-
AuthorPosts
-
November 21, 2017 at 7:12 am in reply to: Conflict between Events Calendar and WordPress Customizer #1388015
Courtney
MemberHi Stephan
I’ve sent this on for further testing. I am still unable to reproduce the issue you are having with a fresh install of WordPress, using 2017, and only The Events Calendar.
In the meantime, can you confirm that you have run all possible updates in this test situation?
Thanks
Courtney ๐Courtney
MemberHello Andrei
Unfortunately I am unable to reproduce the same issue. Can you set up a test site using just Twenty Seventeen https://wordpress.org/themes/twentyseventeen/ and turn on our plugins one at a time to see if the same thing happens?
Thanks
Courtney ๐Courtney
MemberHi Nick
We do not have a feature for that specifically. However, many social media tools do support RSS to social media accounts. You could also look at http://ifttt.com and http://zapier.com. Technically Events are “Custom Post Types” in WordPress. If either of those sites I shared mentions recipes for “Custom Post Types”, it should work.
Please let me know what you set up.
Thanks
Courtney ๐Courtney
MemberHi Arthur
You can see all of our layout views on our demo site: http://wpshindig.com/events and try out the different options. Note: some of these are only available using Events Calendar Pro.
We do not calculate views per event. Perhaps Google Analytics could help you there.
Our plugins use JSON-LD data. After you submit your site to Google Webmaster Tools, the search engine should be able to detect all the events information to display in search results. However, search engines will do whatever is best for them, so no amount of coding on our end guarantees your events will populate by a set time.
Is there anything else I can help you with?
Thanks
Courtney ๐Courtney
MemberHi Rob
Unfortunately, we don’t have a way to achieve this. However, in a past thread you can see how to make it appear as you’d like with some CSS.
You’d add the CSS provided to Appearance ยป Customizer ยป Custom CSS.
Let me know if this works for you.
Thanks
Courtney ๐Courtney
MemberHi Andrew
So sorry this is happening for you. Weโve made a free plugin available for you that will resolve this.ย
Check out Advanced Post Manager.
Let me know if this resolves the issue for you.
Thanks
Courtney ๐Courtney
MemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
โข If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
โข If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! ๐
Thanks again, and we’ll see you in the forums!
Courtney ๐Courtney
MemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
โข If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
โข If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! ๐
Thanks again, and we’ll see you in the forums!
Courtney ๐Courtney
MemberHi Andrew
You can test our export function on our demo site: http://wpshindig.com/events. At the bottom of the page you can see an export events button. This generates an .ics file.
From there, Google Calendar can import that. See https://support.google.com/calendar/answer/37118?hl=en for assistance on that end.
Would this work for you?
Thanks
Courtney ๐Courtney
MemberHi Andreas
Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?ย I am wondering if you might have a plugin or theme conflict.ย Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.
Also, double check for any other updates available (Dashboard ยป Updates).ย
Please let me know if the issue still persists after these tests.
Thanks
Courtney ๐Courtney
MemberHi Steve
I’d like to look into this further for you. However, I don’t see your email or name in our users. Are you currently a customer? If so, please log in and repost this issue.
If you aren’t a current customer, is there a chance that your browser has this information saved as a quick response? Chrome often has auto-fill information on it that users enter, not information we would be able to see on our end.
Thanks
Courtney ๐Courtney
MemberThanks for that response @capstripes. @thepigfarmer, can you let me know if that works for you?
We do recommend that you test this on a staging site before making changes to your live site.
Thanks
Courtney ๐Courtney
MemberHello Gurdeep
I’m not sure what the question is. Can you clarify how I can assist you?
Thanks
Courtney ๐Courtney
MemberHi Martin
Weโd be happy to help sort that out for you.
Please send an email to our billing staff at: support [at] theeventscalendar [.] com.
Thanks
Courtney ๐Courtney
MemberHi Tom
I’m very sorry to hear that this is a theme conflict. Unfortunately, the best answer I can offer is for you to reach out to the theme developer for support. This is unusual behavior that we don’t see with other themes.
Please let us know if the theme developer is able to provide support.
Thanks
Courtney ๐ -
AuthorPosts
