Conflict between Events Calendar and WordPress Customizer

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  • November 17, 2017 at 7:25 am #1385560
    Stephan
    Participant

    As already mentioned in another thread, the Events Calendar ist conflicting with the customizer in WordPress.

    In my case, all the dropdown menus are broken, reporting an javascript:void(0) error.

    Deactivating Events Calendar plugin fixes the problem…

    Done: Deactivating all plugins and switching to another theme – the problem still exists till deactivating Events Calendar.

    Would appreciate some help here….

    Thanks a lot

    November 19, 2017 at 12:00 pm #1386738
    Courtney
    Member

    Hi Stephan

    Can you send in your System Info? We just released an update this week that resolved some javascript conflict errors. I would like to see if you’ve got that update on your site.

    Please run the updates (preferably on a staging server first) and let me know if that resolves the issues.

    Thanks
    Courtney 🙂

    November 20, 2017 at 12:22 am #1386950
    Stephan
    Participant

    This reply is private.

    November 20, 2017 at 10:52 am #1387337
    Courtney
    Member

    Hi Stephen

    Thanks for the system info. We tested on our end and aren’t able to reproduce the same issue. Can you try this on a test site and start with just TEC and a default theme. Then add in each of our plugins to see if it happens again?

    Thanks
    Courtney 🙂

    November 21, 2017 at 4:15 am #1387891
    Stephan
    Participant

    I already tried this. fresh Test-System, Standard-Theme, just TEC installed –> Customizer broken.
    TEC deactivated –> customizer fine.

    November 21, 2017 at 7:12 am #1388015
    Courtney
    Member

    Hi Stephan

    I’ve sent this on for further testing. I am still unable to reproduce the issue you are having with a fresh install of WordPress, using 2017, and only The Events Calendar.

    In the meantime, can you confirm that you have run all possible updates in this test situation?

    Thanks
    Courtney 🙂

    November 21, 2017 at 7:20 am #1388036
    Courtney
    Member

    Can we have a link for your test site?

    Thanks
    Courtney 🙂

    December 13, 2017 at 8:36 am #1404632
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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