[Courtney]

Hi Charlie

Happy to help. I’ll close this out for now.

Thanks
Courtney 🙂

[Courtney]

Sure thing Justin

Let us know if you have other questions. I’ll close this out for now.

Thanks
Courtney 🙂

[Courtney]

Hi Lucas

I did see the calendar longer but it ultimately still was hidden behind the footer. I’d still suggest adjusting the position on the footer if possible.

Thanks
Courtney 🙂

[Courtney]

Thanks @kaisv

Our developers are working on our own fix for this as well, but have noted your method too.

Courtney 🙂

[Courtney]

Hi Justin

On the right side of your event editor should be a featured image spot, just the same as in your “Posts” layout. If you aren’t seeing it, please see our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

That said, I’d still suggest using Yoast to set the images you want for social media previews, as each platform has its own preferred dimensions.

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Courtney]

Hi Stefhan

You can still use and install the plugin. Just install the pro version to the new site without the license.  You will need to manually run updates and the license will not register (and later move it Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Kris

With Events Calendar Pro, you can create recurring events. We’ve got a tutorial on that at https://theeventscalendar.com/knowledgebase/pro-recurring-events/.

Just a heads up: if you modify the details of one event, the “see all in series” won’t include it in the list. See our demo site with a single event in a recurring series: https://wpshindig.com/event/st-louis-wordpress-developers-meetup/2018-02-21/ At the top, you can select the “See all” option to review all events within a recurring series.

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Grace

1. I’d suggest starting with The Events Calendar, which is free. Events Calendar Pro just adds some additional functionality to that. Install The Events Calendar to your site and check out the features. We’ve got a guide at https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/.

2. At this time, we do not have a way to allow users to pay to submit events. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

You can suggest it it https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/32689603-you-should-add-pay-to-submit-event
.

1. Community Events is our way for front-end visitors to submit events. However, this is tied back to #2. We don’t have an easy way to determine if users are paid or not. However, you can allow users that are logged in to submit events.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites. 

If your site doesn’t match the criteria, you can still use the plugin.  You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey Tara

I’m checking to see if anyone on the team has the bandwidth this week to help with those customizations. It is beyond our normal Scope of Support / Terms, but if the overall queue stays in a more reasonable range, we might be able to get moving on this.

Thanks
Courtney 🙂

[Courtney]

Thanks Shane

You should hear back on the initial processing on that within a day.

Thanks
Courtney 🙂

[Courtney]

Hi Russel

When you go to My Account » Licenses https://theeventscalendar.com/license-keys/, do you see your sites in the correct licenses?

How soon after upgrading did you try to apply the new license? It can take up to 4 hours for the licenses to apply.

Thanks
Courtney 🙂

[Courtney]

Hi Charlie

You can customize our default events template using our Themer’s Guide https://theeventscalendar.com/knowledgebase/themers-guide/. If you have selected the Default Events Template, the plugin will use the /wp-content/plugins/the-events-calendar/src/views/default-template.php template file for the display. You can override and edit this by making a copy and placing in a /tribe-events folder in your theme.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Raffaele

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hey Justin

The only requirement for Event Tickets Plus is that you first install Event Tickets.

This will allow you to put tickets on posts or pages. If you would like to put tickets on a custom post type called an event, then also use The Events Calendar. Events Calendar Pro is not required.

Is there anything else I can help you with?

Thanks
Courtney 🙂

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