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- This topic has 6 replies, 2 voices, and was last updated 6 years, 2 months ago by Support Droid.
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February 14, 2018 at 12:14 am #1452511RussellParticipant
I have event calendar pro. Can I upgrade for multiple sites or do I need to buy another new license?
February 14, 2018 at 1:20 am #1452567CourtneyMemberHi Russel
When you go to My Account ยป Licenses https://theeventscalendar.com/license-keys/, you will see a way to upgrade your license.
Is there anything else I can help you with?
Thanks
Courtney ๐February 14, 2018 at 1:46 am #1452588RussellParticipantI have purchased a new one in error as I had wanted an upgrade.
Can you please refund immediately and I will upgrade the existing license.
The new order is:
Order #1452520Many thanks.
- This reply was modified 6 years, 2 months ago by Russell.
- This reply was modified 6 years, 2 months ago by Russell.
February 14, 2018 at 3:01 am #1452632CourtneyMemberHi Russel
Please submit a refund request at https://theeventscalendar.com/knowledgebase/refund-policy/.
Thanks
Courtney ๐February 15, 2018 at 3:51 am #1453899RussellParticipantThaNks
I have now upgraded but the second site says I am out of installs! I have only installed don one site so far and should be able to now install on 3!
Kind Regards,
Russell Scott
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February 15, 2018 at 4:27 am #1453916CourtneyMemberHi Russel
When you go to My Account ยป Licenses https://theeventscalendar.com/license-keys/, do you see your sites in the correct licenses?
How soon after upgrading did you try to apply the new license? It can take up to 4 hours for the licenses to apply.
Thanks
Courtney ๐March 9, 2018 at 8:35 am #1474683Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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