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Events Tickets Plus

  • Topics: 1
    | Permalink

    I upgraded to Events Tickets Plus,
    now when I post an event I get a white page with “-1”

    Same error as mentioned in the support forum

    I have worked out it is the theme I am using, Enfold
    Is there steps I can take to work out whats triggering this error?

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/events-wont-update-after-installing-events-tickets-plus/

    Posts: 4028
    | Permalink

    Hey Lisa

    Unfortunately, this is related to a known bug that we are currently working on.

    We apologize for the inconvenience caused by this glitch and we are actively working on a solution for this.  I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.  They need to assign it, code it, test it, and schedule it for release.  The good news is that you will be contacted as soon as a fix is available.

    Thank you for your patience as we see this through.  Please let me know if you have any other questions in the meantime!

    Thanks
    Courtney

    Posts: 12 Topics: 3
    | Permalink

    Getting the same error – also using Enfold (4.2.2). What’s the root cause of this issue?

    Ref: https://theeventscalendar.com/support/forums/topic/getting-a-1-screen-when-trying-to-publish-an-event-with-tickets/

    Posts: 4028
    | Permalink

    Hi there TJ

    I have logged a bug report on this issue and when we know more we will update you.

    Thanks
    Courtney 🙂

    Posts: 12 Topics: 5
    | Permalink

    I solved this problem temporary with the following advice from enfold:

    https://kriesi.at/support/topic/error-saving-event-events-calendar-pro-event-tickets-pro/

    Meanwhile please update /enfold/config-templatebuilder/avia-template-builder/php/meta-box.class.php around line 262

            `check_ajax_referer( 'avia_nonce_save', 'avia-save-nonce' );`
    

    with

            `if( false === check_ajax_referer( 'avia_nonce_save', 'avia-save-nonce', false ) )
            {
                 return $data;
            }`
    
    Posts: 4028
    | Permalink

    Thanks @kaisv

    Our developers are working on our own fix for this as well, but have noted your method too.

    Courtney 🙂

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