Forum Replies Created
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AuthorPosts
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Cliff
MemberGlad to hear and thanks for letting us know.
February 19, 2018 at 5:49 pm in reply to: Conflict with Advanced Post Types Order Plugin – & fix #1458207Cliff
MemberHi, Keith.
Thanks so much for that detailed report — and thanks to the developer from NSP Code.
Here’s a video of me trying to (but not being able to) replicate the issue using the latest versions of our code: https://cl.ly/4701103Y0j0b
Please let me know if there’s a different set of steps to replicate the issue.
February 19, 2018 at 3:32 pm in reply to: Prevent list.php from taking over archive queries #1458117Cliff
MemberHi. Our plugin’s event views (List, Map, Day, Month, etc.) are overriding WordPress’ default archive views.
You could follow our Themer’s Guide to override how each view is displayed.
You might also try playing with this setting: wp-admin > Events > Settings > Display tab > “Events template” option — to see if changing it makes things work better for you.
Please let me know what you find out in your trial-and-error.
Thanks!
Cliff
MemberHi, Eric. The “Day View” is at yoursite.com/events/today — might that work for you?
Otherwise each date can be found by using Day View’s prev/next day links to get to URLs like yoursite.com/events/2018-02-27
Cliff
MemberHi, Byron. Glad to hear you like it!
Our Genesis guide is fairly old and we know of some spots at least where it is outdated.
The link you sent didn’t work for me, but the one suggestion I’d have is that you might try playing with this setting: wp-admin > Events > Settings > Display tab > “Events template” option — to see if changing it makes things work better for you.
Please let me know how this goes for you.
Thanks!
Cliff
MemberHi, Jo.
Thanks for the link and screenshots.
I see your single event page’s featured image is the “medium” size. By default, we display it in the “full” size, as you can see here: https://github.com/moderntribe/the-events-calendar/blob/4.6.11/src/views/single-event.php#L58
Additionally, your layout is different than the default.
Therefore, the modifications are either from your theme (i.e. built-in features by your theme author) or there is a Template Override in place (such as in your child theme by your web developer).
We cannot assist with such customizations, per our Scope of Support / Terms.
Please let me know if you have any follow-up questions on this topic.
Cliff
MemberHi, Mike. Thanks for your interest in our plugin suite.
No, but you could request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.
This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.
If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.
Cliff
MemberThe logic in that video should apply to your Single Event pages as well.
Here’s some CSS to help but that only applies to Single Event pages:
`body.single-tribe_events #tribe-events-pg-template {
margin-left: 0;
margin-right: 0;
max-width: 100%;
}body.single-tribe_events #tribe-events-pg-template .et_pb_row {
max-width: 100%;
}`Please let me know if you have any follow-up questions on this topic.
Cliff
MemberGlad to hear and thanks for letting us know.
Cliff
MemberExcellent! Thanks for letting us know 🙂
February 16, 2018 at 7:27 pm in reply to: organizer-fields.php still not being used as front-end output in 4.4.2 #1455991Cliff
MemberHi again, Courtney.
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions and then confirm if this bug is fixed?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Please let me know what you find out.
Thank you.
Cliff
MemberHi. Thanks for your detailed question.
Here’s a short video explaining why your Events page is not 100% width: https://cl.ly/3m0B0L1g2T1D
The logic in that video should apply to your Single Event pages as well.
Please let me know how this goes for you.
February 16, 2018 at 7:10 pm in reply to: If a customer has booked, I will not receive a notification. Can a notification #1455979Cliff
MemberHi. Please see the code (but especially read the comments) from this snippet:
https://gist.github.com/cliffordp/c4fb2ea8fb5ca44973ff06e6facc9742
Please let me know how this goes for you.
Cliff
MemberHi, Michael. Sorry you’re experiencing this.
This isn’t currently a known issue, and I couldn’t tell exactly what was displaying on your site because it wasn’t in English (sorry). I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your site.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Cliff
MemberHi, Karen.
Please note that, per our Scope of Support / Terms, we do not provide styling support.
However, I can try to point you in the right direction:
1)
body.single-tribe_events .tribe-events-tickets {
background-color: #e9e9e9;
}2)
body.single-tribe_events .tribe-event-tickets-plus-meta input[type=text],
body.single-tribe_events .tribe-event-tickets-plus-meta textarea {
width: 100%;
max-width: 700px;
}3)
body.single-tribe_events .tribe-button {
color: white;
}You can add custom CSS code via your child theme’s style.css file, via WordPress 4.7’s Customizer CSS settings, or via a third-party plugin (not guaranteed or supported by us), like:
- SiteOrigin CSS (helps you visually build CSS selectors via its Inspector and Visual Editor, if that’ll help you)
- Simple Custom CSS
- Jetpack (supports regular CSS and the LESS and Sass pre-processors)
If you’re not a CSS expert, Jetpack’s Custom Design reference may prove helpful.
Please let me know how it goes for you.
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