Cliff

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Viewing 15 posts - 7,321 through 7,335 (of 10,686 total)
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  • in reply to: Yoast Conflict #1165954
    Cliff
    Member

    Thanks for that. Did you try it while Yoast was the only other active plugin besides our plugins?

    I just tried it again now and everything worked fine on my local testing site:

    • WP 4.6.1
    • Yoast SEO 3.5
    • TEC 4.2.7
    • ET 4.2.7

    I see you also have ET+. If the above doesn’t work for you like it did for me, please try deactivating ET+ and see if that affects things. If it still works with ET+, then activate WooCommerce (without the additional add-ons) and see if that combination is what makes things not work for you.

    in reply to: HTTP ERROR 500 when trying to save Attendee Info #1165920
    Cliff
    Member

    Thanks for letting us know and for helping here, Port/Paul.

    in reply to: Events importing with wrong times #1165919
    Cliff
    Member

    Mitchell, you sent your wp-admin link. Did you mean to send a different link instead?

    Is this correct:

    • an event imported from iCal that is Sept 20-23 (a single, multi-day event) would import 4 duplicates all on Sept 20?
    • an event imported from iCal that is Sept 29 (a single-day event, either all-day or with a duration) would import correctly, without duplicates?
    in reply to: HTTP ERROR 500 when trying to save Attendee Info #1165916
    Cliff
    Member

    Kieran, I’m sorry this isn’t working for you. I’m not sure why it wouldn’t.

    Again, we’ll eventually get this fixed. Until then, Chris’ snippet is all that’s available for now.

    I’ve put a higher-than-default priority on this bug to try to get it extra special attention but cannot guarantee when a fix will be released.

    in reply to: Enabling Google’s Directions functionality on your map #1165644
    Cliff
    Member

    Hi Brian. Thanks for the details.

    Have you entered the venue’s latitude and longitude?

    Do you have a link I can view your event (at this venue) at?

    in reply to: Book Now Buttons disappeared #1165589
    Cliff
    Member

    Interesting find. I’m glad you were able to figure that out.

    Have a great weekend.

    in reply to: Events importing with wrong times #1165587
    Cliff
    Member

    This reply is private.

    in reply to: Event Ticket: List of All RSVPs (Attendees) #1165553
    Cliff
    Member

    Isaac,

    Please install and activate this plugin and then visit wp-admin > Events > Event Attendance & Capacity (the new screen added by this plugin).

    Here’s a video of it in action: https://cl.ly/3Z121f17443x

    Please let me know how this works for you.

    in reply to: Yoast Conflict #1165375
    Cliff
    Member

    Sorry to hear that. Please provide a new copy of your System Information Report.

    in reply to: Booking Cut-off Time/Date #1165369
    Cliff
    Member

    Ben, I understand and appreciate the story.

    Unfortunately, I cannot advise on this any further in regards to custom coding, but I can tell you that there aren’t PHP WordPress filters; it’s all JavaScript. I’m unsure if this is able to be overridden outside of editing the actual plugin’s files.

    in reply to: Blocked access to list of Community Events #1165368
    Cliff
    Member

    Ok, thanks for updating. Please follow the rest of the troubleshooting steps and let me know how things go.

    in reply to: Issues with Unity Theme #1165363
    Cliff
    Member

    You’re welcome, Scott. Have a great weekend!

    in reply to: Issues with Unity Theme #1165291
    Cliff
    Member

    Hi Scott.

    Thanks for your question and the links.

    In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding.

    The Unity Theme has a demo at http://venusdemo.com/unity/demo-1?post_type=tribe_events&eventDisplay=month&tribe-bar-date=2016-04 that appears the same as your http://freestreet.org/events/2016-10 link does.

    Therefore, this is a theme “feature” and you should contact Unity Theme support for your question. You should likely ask the remainder of your questions to Unity Theme before creating any new support threads with us, as we do not provide support for non-default WordPress themes (like Twenty Sixteen).

    I hope this helps.

    in reply to: Malfunction with woocommerce #1165282
    Cliff
    Member

    Hi Harry.

    I recorded this video demonstrating it’s working fine for me: https://cl.ly/0x24381D2f26

    We appreciate your interest in using/purchasing our plugins, but you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it (yet).

    We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

    If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

    Thank you for your understanding and thank you for using our plugins.

    ===

    Please do consider utilizing our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

    in reply to: HTTP ERROR 500 when trying to save Attendee Info #1165270
    Cliff
    Member

    Port / Paul, thanks for checking in.

    No, it did not.

    This thread should receive a reply once the applicable fix has been released.

Viewing 15 posts - 7,321 through 7,335 (of 10,686 total)