Malfunction with woocommerce

[Harry Riegel]

Editing “Tickets” inside an event is not possible as long as woocommerce is activated: The tabs for setting ticket description, availaible places etc. does not even open. And sometimes it does, but then saving is not possbile.

No ajax-problem with theme and de bug does not show any infos… I even tried to install an older woocommerce-version.

Now, this doesn´t makes me a positive new client, who actually intents to purchase the pro version. :-/

Thanks for your time and help.

Best regards

Harry

[Harry Riegel]

To clearify: I Installed Event Tickets Version 4.2.7, The Events Calendar 4.2.7, WooCommerce 2.6.4 on WP 4.6.1 running PHP 5.6.25-nmm1

[Cliff]

Hi Harry.

I recorded this video demonstrating it’s working fine for me: https://cl.ly/0x24381D2f26

We appreciate your interest in using/purchasing our plugins, but you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it (yet).

We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

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Please do consider utilizing our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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