Casey

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Viewing 15 posts - 1,426 through 1,440 (of 3,499 total)
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  • in reply to: Check if Category has events assigned #164467
    Casey
    Participant

    cudafunk,
    Thanks for getting in touch! Our plugin uses standard WordPress custom post types for our Events, so you should be able to use WP_QUERY in order to see if any events exist in a category. Something like this should do the trick: https://gist.github.com/ckpicker/263c31e83d4a0f9a3f17

    Give that a try and let me know if that gets you started in the right direction. Thanks! πŸ™‚

    -Casey-

    in reply to: Pop ups in month view not working after update #164461
    Casey
    Participant

    beonair,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. I’m noticing that you have several template overrides in your theme directory (http://beonair.com/wp-content/themes/beonaircom/tribe-events/). Can you try renaming the ‘tribe-events’ folder to something else, in order to temporarily disable the overrides? If you’re upgrading from version 2, then I suspect that you have some outdated template overrides that are causing the problem.

    Give that a try and let me know what you discover. Thanks! πŸ™‚

    -Casey-

    in reply to: Google Map not working on event page #164457
    Casey
    Participant

    eightlane,
    I believe that this is also due to the Google Maps API issue, since we’re using that for the location radius search. I would suggest resolving that issue first, and then we can troubleshoot if the location search still isn’t working after that. Thanks! πŸ™‚

    -Casey-

    in reply to: CSS Problem #163839
    Casey
    Participant

    nishantyagi,
    Unfortunately I’m not familiar with the theme that you’re using, so your best bet would really to be to reach out to the theme developer. However, at first glance it looks like the styling for ‘.events-list li’ in dark.css is setting the width to 100%.

    Hopefully that gets you pointed in the right direction. Good luck! πŸ™‚

    -Casey-

    in reply to: CSS Problem #162785
    Casey
    Participant

    nishantyagi,
    Unfortunately, it looks like this particular theme doesn’t play nicely with our plugins. While I wish I could say that the plugin seamlessly integrates with every theme out there, the reality is that custom themes have so many settings/options that it would be nearly impossible for us to account for all of those.

    I would suggest that you reach out to the theme developer to see if they can offer you some guidance as to the CSS issues you’re experiencing. Hopefully that helps to point you in the right direction. Thanks! πŸ™‚

    -Casey-

    in reply to: CSS Problem #162574
    Casey
    Participant

    nishantyagi,

    Here’s the problem. When I select β€œlist” in the menu, something breaks somewhere.
    URL – http://electranceindia.in/eventcal/upcoming/
    Breaks in all 3 css templates.

    PS. I’m using the free version for this theme to check and not WooTickets. Wootickets is on another wordpress theme – http://electranceindia.in/tickets/ .

    Can you try changing your Events Template to the ‘Default Page Template’ in ‘Events->Settings->Display’ and see if that resolves the issue (screenshot)? Give that a shot and let me know if that does the trick. Thanks! πŸ™‚

    -Casey-

    in reply to: Google Map not working on event page #162559
    Casey
    Participant

    eightlane,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. I’m noticing that your single events page is displaying this javascript error: http://grab.by/wVlK

    It looks like another plugin, or possibly your theme is already including a Google Maps API Key. Can you try deactivating all other plugins and reverting to the default 2013 theme to see if that resolves the issue? If so, then I would suggest reaching out to your theme developer (if your theme was indeed the culprit) and see if there’s a way to disable the Google Maps API key from being outputted on a page-by-page basis.

    Give that a try and let me know if you have further questions. Thanks! πŸ™‚

    -Casey-

    in reply to: User Submitted Events #162552
    Casey
    Participant

    AJ,
    Thanks for getting in touch! The Events Calendar doesn’t allow for user submissions by default, but the Community Add-on extends the calendar to allow for this functionality. You can also allow anonymous submissions from users that aren’t logged in using the add-on. Give that a shot and let me know if you have further questions. Thanks! πŸ™‚

    -Casey-

    in reply to: Weeding event tickets #162181
    Casey
    Participant

    Alejandro,
    Thanks for getting in touch! Unfortunately our plugin doesn’t have the ability to limit the number of tickets based on the user’s email address. Our plugin allows the admin to set a limited number of tickets for each event, but not on a per-user basis. Thanks! πŸ™‚

    -Casey-

    in reply to: Community Events Spam Users #162179
    Casey
    Participant

    ccvbcalendar,
    Thank for reaching out and sorry to hear you’re having trouble here, but hopefully I can help. I’m assuming you have ‘Allow Anonymous Submissions’ turned off in the Community Settings (screenshot), which requires users to register in order to submit events. If this is the case, then I would suggest looking into some third-party plugins that might offer some help with regards to blocking spam users from registering.

    Here’s a great blog post that talks about preventing spam registrations in WordPress: http://www.wpkube.com/wordpress-plugins-to-stop-registration-spam/

    I’d also suggest searching around the WordPress.org support forums to see if other users have been successful in preventing spam registrations on their sites.

    Hopefully that points you in the right direction, but let me know if you have further questions. Thanks! πŸ™‚

    -Casey-

    in reply to: CSS Problem #162164
    Casey
    Participant

    nishantyagi,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Due to our limited support team and the massive number of third-party themes out there, we can only provide support for CSS issues as they relate to the functionality of the plugin. In other words, if a CSS conflict is preventing the plugin from functioning correctly, we’ll definitely make sure to fix that.

    With that being said, can you give me an example (a URL or screenshot) of the issue that you’re having, so I can take a closer look? Thanks! πŸ™‚

    -Casey-

    in reply to: CSS for Venue and Organizer #162125
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/jw

    Thanks in advance. πŸ™‚

    Cheers,
    Casey

    in reply to: How to hide Event Tags from single event meta box? #162116
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    Thanks again for being a loyal customer! πŸ™‚

    Cheers,
    Casey

    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/jw

    Thanks in advance. πŸ™‚

    Cheers,
    Casey

    in reply to: Filters Default State #162106
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/jw

    Thanks in advance. πŸ™‚

    Cheers,
    Casey

Viewing 15 posts - 1,426 through 1,440 (of 3,499 total)