[Casey]

cnh,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help.

Regarding your first question:

1. Is there an option to upload event featured images from WP admin?

Yes, you should be able to edit any Event and manually add a featured image to the event using the ‘Featured Image’ section (screenshot).

2. Uploading an image (featured image) from front end, so it’s showing in List View, doesn’t work for some events.

Are you using the same images to test this? Most servers have file upload limits, which might affect the differences you’re seeing here. If you’d like to increase the file size limit for uploads, here’s a great tutorial on how to do this.

3. There are times when the changes we’ve made (i.e. changing event information) don’t reflect at all (after submitting / updating an event).

Can you give me a specific example of this, with some more information? Was the event edited on the front-end or back-end? What permissions (role) did the user making the changes have? Was the event published or in draft state? Also, a screenshot of your Community Events settings would be helpful in tracking down issues like this.

Hopefully some of my responses above help to address the questions you have, but please let me know if I can assist further. Thanks! 🙂

-Casey-

[Casey]

cyphers,
I’m noticing that you have many Community template overrides enabled on your site. Can you try renaming the ‘community’ folder to something like ‘community-disabled’ in order to see if your template overrides are the culprit? Give that a try and let me know what you discover.

Thanks! 🙂

-Casey-

[Casey]

karen,
You can see the Mini Calendar widget in action here: http://wpshindig.com/about/ You should be able to use this on your site, but it looks like you’re having some issues with your theme, since the navigation in your calendar widget doesn’t seem to be working correctly. Take a look at @brook’s reply here, which should resolve the issues that you’re having.

Give that shot and let me know if you have further questions. Thanks! 🙂

-Casey-

[Casey]

beonair,
I’m seeing a javascript warning on your site about including the Google Maps API multiple times (screenshot). This is usually due to a plugin or theme that is including the Google Maps API, along with our plugin. Can you try deactivating all other plugins to see if that resolves the issue? If so, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover.

Thanks! 🙂

-Casey-

[Casey]

Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/jw

Thanks in advance. 🙂

Cheers,
Casey

[Casey]

Al,
Thanks for getting in touch! Your best bet here would be to create three separate events that have the same date, but different times. Then you could offer tickets for each event separately. Hope that helps to answer your question. Thanks! 🙂

-Casey-

[Casey]

Katie,
It’s definitely not recommended to downgrade to previous versions, but you should have access to earlier versions of the PRO plugin on your Downloads Page and for Core on the Developers section of the plugin page. Keep in mind that we cannot offer you support if you run into issues using previous versions of the plugin, since it’s likely that any issues you might experience have been fixed in later versions of the plugin.

is it possible to have the event title sit at the bottom of the event box (rather than the top) so the current default view would catch the title for my earlier classless?

Something like this might be possible with some CSS, but unfortunately we cannot offer support for specific customization requests like this. However, to point you in the right direction, you might try doing something like this on that element in your CSS:


display:table-cell;
vertical-align:bottom;


Hope that helps get you started! Thanks! 🙂

-Casey-

[Casey]

Katie,
I’m seeing some javascript errors on your site (screenshot). It appears that the developer of this theme has done some pretty in-depth template overrides to customize the appearance of the calendar, which are causing the issues. I would suggest reaching out to the developer of your theme, and letting them know that they need to update the template overrides in order to be compatible with the latest version of the plugin.

Regarding your second question:

Also, is there a way to make the horizontal portion of the default weekly view start earlier (higher up) than 8am? Our classes start at 7:30a, so the title gets cut off in this default, and you have to scroll up to see it.

Unfortunately that’s not possible in the current version of the plugin. However, if this is something you’d like to see in a future release, I would suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin.

Thanks! 🙂

-Casey-

[Casey]

toddz70,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. I’m definitely seeing this as an issue on my end as well, and will log this as a bug to be addressed in a future release.

We’ll post updates here on this thread when we have more information. Thanks for reporting this one! 🙂

-Casey-

[Casey]

emma32,
Thanks for reaching out! Unfortunately, that functionality isn’t currently possible in the current version of the plugin. If this is something you’d like to see in a future release, I would suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin.

Just let me know if you have further questions about this. Thanks! 🙂

-Casey-

[Casey]

Katie,
Thanks for reaching out! Could you send me a link to your calendar, so I can investigate further? Thanks! 🙂

-Casey-

[Casey]

cyphers,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Could you send me a private reply with a login to your site (subscriber level access is fine), so I can submit a test event and see the issue in order to troubleshoot further? Thanks! 🙂

-Casey-

[Casey]

karencocke,
Hello there! Thanks for reaching out. You should be seeing tooltips similar to this (screenshot), but I’m noticing that you have the following CSS style rule in your theme that is preventing your tooltips from displaying properly:

.entry-title {
display: none;
}

If you add the following CSS to your stylesheet, it should fix the problem:

.tribe-events-tooltip .entry-title {
display:block !important;
}

Give that a shot and let me know if it resolves the issue. Thanks! 🙂

-Casey-

[Casey]

karencocke,
Thanks for getting in touch with us and sorry to hear you’re having trouble here, but hopefully I can help. There are a couple of reasons you might be experiencing this issue.

Firstly, I’m noticing that you still have the Default permalinks enabled, which can occasionally cause problems. In order to change this, go to your WordPress Dashboard->Settings->Permalinks and choose any option there besides ‘Default.’ Click ‘Save’ and your URLs should look much prettier (ex: http://www.hidenwood.org/events/)

Secondly, I’m noticing that you have several javascript errors occurring on your site (screenshot). The ‘Google Maps API’ error message is due to another plugin (or your theme) also including a Google Maps API key. Can you try deactivating all other plugins to see if that resolves these Javascript errors? If so, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover.

Hopefully resolving these issues above will fix the month navigation issues that you’re having as well.

Thanks! 🙂

-Casey-

[Casey]

Glad to hear it! Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/jw

Thanks in advance. 🙂

Cheers,
Casey

[Author]

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