Casey

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Viewing 15 posts - 1,306 through 1,320 (of 3,499 total)
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  • in reply to: Problem with next and previous event link #184102
    Casey
    Participant

    lukatabako,
    Thanks for getting in touch! Unfortunately, our plugins are not 100% compatible with WPML, which is why you’re experiencing issues like this. Because of this, I’m afraid that at this time, we cannot offer support where there is a problem caused by WPML. We are aware that there is a lot of demand for better integration between the two and both our team and the WPML crew are prepared to make improvements here – but right at this time there’s not much we’re going to be able to offer, regrettably.

    I would suggest reaching out to the WPML support team to see if they can help further. Thanks! πŸ™‚

    -Casey-

    Casey
    Participant

    pickleshy,
    Thanks for reaching out here. The tutorial does list all possible fields to include, but includes a note about needing further code to successfully validate the organizer and venue fields (screenshot), since those fields are more complex. As stated at the of top of this tutorial (screenshot), it’s just designed to serve as a starting place and not be a complete solution.

    Hopefully that helps to answer your questions, but let me know if I can clarify further. Thanks! πŸ™‚

    -Casey-

    in reply to: Events List displays pixelated event image #183746
    Casey
    Participant

    Luis,
    By default, the list view uses the Medium image size that you’ve defined in ‘Settings->Media’ (screenshot). You can change the dimensions of the Medium-sized image on that page, but you’ll need to regenerate your thumbnails in order to properly see the changes afterwards. This third-party plugin is one of my favorites for regenerating your WordPress thumbnails.

    Give that a try and let me know if that solves the problem. Thanks! πŸ™‚

    -Casey-

    Casey
    Participant

    Ben,
    Sorry for not making that more clear. I’ll make sure to update that guide to be a bit more clear for future users. You should be able to add that code to your theme’s functions.php file, but let me know if you’re still unable to get it working. Thanks! πŸ™‚

    -Casey-

    in reply to: Remove Required fields / Changing Error message #183724
    Casey
    Participant

    Always happy to help out! πŸ˜€ Since, you’re all set, I’ll go ahead and mark this one as answered and close it out. Thanks again!

    Cheers,
    Casey

    in reply to: Widget AND Calendar links not working #183715
    Casey
    Participant

    Sorry to hear you’re still having issues. Let’s try to tackle these one at a time.

    As for the login issue I can’t even get to the login page – try it and you will see what I mean – it just redirects me back to my home page. Help!

    I’m able to see your login page at this URL with no issues: http://groveland.org/newsite/wp-login.php Is that the URL that you were attempting to access? Try logging in there and let me know if you’re still having problems.

    what about the calendar not switching views?

    Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further. Thanks! πŸ™‚

    -Casey-

    in reply to: List view – no end time #183692
    Casey
    Participant

    funinjerusalem,
    Yes, that will remove the end time for all events. However, upon further investigation, I’m seeing the end time removed in my default environment. It looks like you’ve created some template overrides, which I suspect are the culprit (see here: http://www.funinjerusalem.com/wp-content/themes/fij-theme/tribe-events/). Try temporarily disabling your template overrides by renaming the ‘tribe-events’ folder to something else and see if that resolves the issue.

    If that fixes the end time issue, then you’ll want to compare your ‘list/content.php’ file with the latest version in the plugin directory to make the necessary changes.

    Hopefully that gets you pointed in the right direction, but let me know if you have further questions. Thanks! πŸ™‚

    -Casey-

    in reply to: Intro Text for Community Events Login #183682
    Casey
    Participant

    philofauna,
    Can you share your entire functions.php using a site like pastebin.com, so I can investigate further? Thanks! πŸ™‚

    -Casey-

    in reply to: Image Uploads #183665
    Casey
    Participant

    Excellent! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/jw

    Thanks in advance. πŸ™‚

    Cheers,
    Casey

    in reply to: Problem with next and previous event link #180922
    Casey
    Participant

    Luka,
    Thanks for getting in touch! It appears that your licenses associated with this user account have expired, and as such, we cannot offer you support in the PRO forums here. You can login and go to your License Keys page in order to renew your licenses and receive continued premium support, or you may receive support on the WordPress.org forums.

    Or if you have another user account with valid license keys, feel free to login with that and post your question in a new thread.

    Thanks! πŸ™‚

    -Casey-

    in reply to: Events single page not found #180916
    Casey
    Participant

    itchybrain,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Can you visit the Permalink Settings page, confirm everything there is correct and hit update? That might help to refresh to rewrite rules table. With that done, see if the page is accessible as expected, and let me know if have further questions.

    wswebstuff,
    If your issue is the same as the above please do feel free to monitor this thread, but if you need assistance for your own specific scenario it would be great if you could create a fresh thread of your own. Thanks!

    Thanks! πŸ™‚

    -Casey-

    Casey
    Participant

    Regina,
    Thanks for reaching out! Regarding your first question:

    1. FRONT END COMMUNITY FORM / EXCERPT

    Unfortunately, it’s not currently possible to add an excerpt field to the Community Submission form. However, the List View displays the excerpt by default (which is created by WordPress automatically from the full description). If the automatic excerpt is still too long for you, then you can customize the length by following the instructions in the WordPress Codex (link).

    Is there a way to add instructions to the front end community form?

    Yes! You can do this by following this tutorial: https://theeventscalendar.com/add-html-above-community-events-submission-form/ You’ll definitely want to customize the HTML message to suit your needs, but that should do the trick for you.

    Please review my responses above and let me know if you have further questions. Thanks! πŸ™‚

    -Casey-

    in reply to: Events List displays pixelated event image #180886
    Casey
    Participant

    cweeds,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. This is a result of our responsive functionality that we rolled out in version 3.5. If the container that your events display in is less than 768px, then the responsive views will kick in. If you’d like to customize the mobile breakpoint to be something smaller than 768, or disable the responsive view altogether, then take a look at the ‘Responsive Templates’ section in our themer’s guide. This will show you how to customize the breakpoint, or disable responsiveness completely.

    Give that a try and let me know if that fixes the issue for you. Thanks! πŸ™‚

    -Casey-

    Casey
    Participant

    Ben,
    Thanks for reaching out! It looks like the Tribe Bar is switching over to mobile view, because the container it’s in is less than 768px in width. You should be able to modify this by changing the breakpoint at which the responsive views kick in. Take a look at the responsive section in our themer’s guide, which should show you how to customize the mobile breakpoint.

    Give that a try and let me know if that fixes the problem. Thanks! πŸ™‚

    -Casey-

    in reply to: Please Refund Payment #180855
    Casey
    Participant

    ianglennon,
    Sorry to hear that the plugin didn’t live up to your expectations. Feel free to shoot us an email over at pro(at)tri.be and we’ll see what we can do to help you out. Please make sure to reference this thread in your email, so our support staff can have some context. Thanks! πŸ™‚

    -Casey-

Viewing 15 posts - 1,306 through 1,320 (of 3,499 total)