Casey

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Viewing 15 posts - 3,121 through 3,135 (of 3,499 total)
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  • in reply to: Best Theme Compatibility #48343
    Casey
    Participant

    Neil,
    Thanks for reaching out. I’m going to go ahead and move this thread to the WooTickets forum, where Barry will reach out to shortly. Thanks!

    in reply to: Not EventBrite but Wootickets #48341
    Casey
    Participant

    Thanks for reaching out! If you email Leah at pro(at)tri.be she can help you out with this.

    Just let me know if you have any further questions. Thanks!

    Casey
    Participant

    This reply is private.

    in reply to: Move Eventbrite Ticket Purchase Button Above the Fold #47122
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Unless you disagree, I’m going to mark this thread “Answered” and close it out.

    We really appreciate your support and please let us know if you need anything else in the future. If you find yourself with a few minutes and would be so kind as to give us a “Works” rating or a positive star voting on the WordPress.org repo (http://wordpress.org/extend/plugins/the-events-calendar/), or even a shoutout to your followers on Facebook or Twitter, it would mean a lot to us. Thanks again for using the plugin.

    in reply to: Move Eventbrite Ticket Purchase Button Above the Fold #46988
    Casey
    Participant

    Try adding this code to your theme’s stylesheet: http://pastebin.com/cdNwGPRT

    Let me know if that does the trick!

    in reply to: Move Eventbrite Ticket Purchase Button Above the Fold #46984
    Casey
    Participant

    Obi,
    Try using this code as your single.php in your template override and see if your sidebar still has issues: http://pastebin.com/58qvn0z4

    in reply to: Move Eventbrite Ticket Purchase Button Above the Fold #46982
    Casey
    Participant

    Ookere,
    Was the sidebar displaying correctly before? The reason I’m asking, is because I’m seeing a lot of HTML validation errors with your theme: Validation Results

    Try removing the template override temporarily, just so we can make sure that’s not the issue.

    Thanks!

    in reply to: EventBrite Tickets :: License Expired #46980
    Casey
    Participant

    Sheltongrp,
    Thanks for reaching out! It seems like you were able to resolve your issue, but let me know if you need further help. Thanks!

    in reply to: Error related to Organizer when creating EventBrite Event #46824
    Casey
    Participant

    This reply is private.

    in reply to: Move Eventbrite Ticket Purchase Button Above the Fold #46732
    Casey
    Participant

    Deb,
    I just wanted to follow back up with you and see if you were able to get this working. Just let me know if that got you sorted, and I’ll close out the thread. Thanks!

    in reply to: Move Eventbrite Ticket Purchase Button Above the Fold #46490
    Casey
    Participant

    Deb,
    Thanks for reaching out! Look for a file called single.php in ‘wp-content/plugins/’ and find the following code on line 101:

    http://pastebin.com/59VLQGFN

    Just perform a template override on single.php and copy that code up above the event details to move the ticket form to the top. Just let me know if you need further help with this.

    Thanks!

    in reply to: Eventbrite advanced features from within WordPress #46244
    Casey
    Participant

    Patrick,
    Thanks for reaching out with your questions. Unfortunately, when we initially launched the EventBrite add-on, we were limited by their API with how we could interact with tickets. It looks like they now might have some additional API access that will allow for the following:

    – Ability to create multiple ticket types
    – Ability to duplicate events

    It looks like custom fields and recurring events aren’t supported in their API, so those items still aren’t technically possible to accommodate.

    So, the short answer is that this functionality isn’t currently possible in the add-on, but I’ll definitely pass this information along to our developers to consider implementing as new features in a future release of the plugin.

    Let me know if you have further questions. Thanks!

    in reply to: Error related to Organizer when creating EventBrite Event #46110
    Casey
    Participant

    So sorry to hear you’re having this issue! Our developers are aware of this issue and are investigating further. I’ll let you know more as I hear from them.

    Please stand by.

    in reply to: Eventbrite User ID Error Message #45815
    Casey
    Participant

    Leadlinker,
    So sorry to hear you’re having issues. Could you send me a link to the event that you’re trying to import? Then I can investigate further. Thanks!

    Casey
    Participant

    Thanks for reaching out! Unfortunately any content that you have in the description of your event will also be published on EventBrite.

    However, you can override this by manually editing the event description from within EventBrite. Keep in mind that any changes you make to the event from within EventBrite will be overwritten if you update the event from your website.

    Regarding your second question, you can do this by performing a Template Override and customizing the single Event view.

    Let me know if you have further questions. Thanks!

Viewing 15 posts - 3,121 through 3,135 (of 3,499 total)