Eventbrite User ID Error Message

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  • April 12, 2013 at 2:48 am #45634
    leadlinker
    Participant

    Error
    Each time I import an Eventbrite event into my Calendar Pro through the WP Admin Panel, I get the following error message:

    The following Eventbrite error has occurred: You are not authorized on this event (Event user ID not equal to current User ID.
    The event could not be made live as a result of this error.

    The event still imports and is published on my site. I have joined the appropriate affiliate link of the Event via the Eventbrite Public Affiliate programme. I have double checked my Eventbrite ID’s both on my admin panel and Eventbrite itself. Eventbrite support confirm I am working fine their end. What is the issue? I can’t be sure I am getting the lead referrals yet as a consequence?

    April 14, 2013 at 8:44 pm #45815
    Casey
    Participant

    Leadlinker,
    So sorry to hear you’re having issues. Could you send me a link to the event that you’re trying to import? Then I can investigate further. Thanks!

    May 13, 2013 at 10:38 am #48360
    Casey
    Participant

    Leadlinker,
    I just wanted to check back in and see if you’re still having issues. Just let me know if I can help. Thanks!

    May 13, 2013 at 11:16 am #48376
    leadlinker
    Participant

    This reply is private.

    May 13, 2013 at 11:19 am #48377
    Casey
    Participant

    Leadlinker,
    Have you confirmed that your EventBrite API key in your WP user profile matches the API key on the EventBrite site?

    May 13, 2013 at 11:26 am #48379
    leadlinker
    Participant

    Yes absolutely, as per my first post above! I contact Eventbrite to double check their side and they confirmed it was correct.

    May 13, 2013 at 11:28 am #48380
    Casey
    Participant

    This reply is private.

    June 17, 2013 at 2:42 pm #51540
    Leah
    Member

    Hi leadlinker, did we get your problem solved via email? I just wanted to check in here and make sure you had gotten the help you need.

    ~Leah

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