Eventbrite advanced features from within WordPress

[barrelny]

Dear Modern Tribe,

I’m a developer at Barrel NY, a digital agency in NYC.

We recently purchased your Eventbrite integration plugin for use on an upcoming website for Columbia University, with the intent of allowing them to manage their events and ticketing from within the same WordPress backend as the rest of their site.

We chose Eventbrite as our ticketing platform for several key reasons
– Ability to create multiple ticket types (free, paid, invoiced to member accounts)
– Ability to prompt users for additional information conditionally by ticket type (e.g. Members must enter their Columbia ID# so they can be invoiced)
– Ability to duplicate past events for quick population
– Ability to create recurring events

While we know that we can achieve all of this functionality directly through the Eventbrite website, we were hoping that the Eventbrite add-on for The Events Calendar would provide our client with all of these features directly without ever having to leave WordPress and thus streamlining their workflow.

However, it seems that the features included in the add-on are much more limited, and only allow the client to initially create an event with a single ticket type only and no custom fields (e.g. Columbia ID#). All advanced functionality must then be carried out through eventbrite.com after the event has been created in WordPress and pushed to Eventbrite.

Please let me know if this is correct, and if so, can you suggest any way that we can achieve the functionality that our client requires?

Best Regards,
Patrick Kunka

[Casey]

Patrick,
Thanks for reaching out with your questions. Unfortunately, when we initially launched the EventBrite add-on, we were limited by their API with how we could interact with tickets. It looks like they now might have some additional API access that will allow for the following:

– Ability to create multiple ticket types
– Ability to duplicate events

It looks like custom fields and recurring events aren’t supported in their API, so those items still aren’t technically possible to accommodate.

So, the short answer is that this functionality isn’t currently possible in the add-on, but I’ll definitely pass this information along to our developers to consider implementing as new features in a future release of the plugin.

Let me know if you have further questions. Thanks!

[barrelny]

Thank you Casey,

We look forward to these features becoming available in the future!

[Support Droid]

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