Casey

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Viewing 15 posts - 3,106 through 3,120 (of 3,499 total)
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  • in reply to: Who's Attending Feature #49593
    Casey
    Participant

    Kelly,
    Thanks for reaching out. Unfortunately, this feature is not currently implemented in our plugin. I will definitely propose this as a feature request to our developers, so thanks for the suggestion!

    Just let me know if I can assist further.

    in reply to: Eventbrite settings not sticking #49232
    Casey
    Participant

    Yeah, we’re definitely disappointed with the situation as well. Definitely keep letting them hear your feedback though, and let us know if we can help further. Thanks!

    in reply to: Eventbrite settings not sticking #49220
    Casey
    Participant

    No, it will only use the date of the first event, since EventBrite doesn’t support recurring events.

    If you want multiple events in EventBrite, you’ll unfortunately have to create separate events in WordPress, since their API doesn’t support recurring events.

    Does that clear things up a bit?

    in reply to: Eventbrite settings not sticking #49070
    Casey
    Participant

    Since the Eventbrite API does not yet support recurring events, all instances of recurring events will be associated with a single Eventbrite event.

    You’ll have to disconnect the recurring Event from EventBrite if you don’t want it to update in EventBrite. You can do this by changing this setting: http://d.pr/i/zRXc

    Just let me know if that resolves your issue. Thanks!

    Casey
    Participant

    Kyle,
    I just heard back from our developers and he said this would be the proper way to do it: http://pastebin.com/0meag0mC

    Hope that helps!

    in reply to: Eventbrite settings not sticking #48904
    Casey
    Participant

    Unfortunately Eventbrite’s API does not currently handle recurring events! So even if you set up an event as recurring on the WP side, there is no support for it on the Eventbrite Tickets side at this time. If this is an important feature to you, send them an email to make your voice heard.

    Hope that helps!

    in reply to: Eventbrite settings not sticking #48902
    Casey
    Participant

    Make sure you have the API key set for any users that will be editing/updating EventBrite events in the WordPress dashboard. Thanks!

    in reply to: Eventbrite settings not sticking #48865
    Casey
    Participant

    Hello, and thanks for reaching out! Sorry to hear you’re having troubles, but hopefully I can help.

    The EventBrite New Use Primer is a great place to start if you haven’t taken a look there yet.

    Have you set your EventBrite API User Key in your WordPress User profile?

    in reply to: Eventbrite User ID Error Message #48380
    Casey
    Participant

    This reply is private.

    in reply to: Eventbrite User ID Error Message #48377
    Casey
    Participant

    Leadlinker,
    Have you confirmed that your EventBrite API key in your WP user profile matches the API key on the EventBrite site?

    in reply to: Eventbrite Plugin Doesnt work either #48362
    Casey
    Participant

    Mwaters5,
    Since we haven’t heard from you on this issue, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further questions. Thanks!

    in reply to: Eventbrite User ID Error Message #48360
    Casey
    Participant

    Leadlinker,
    I just wanted to check back in and see if you’re still having issues. Just let me know if I can help. Thanks!

    in reply to: Not EventBrite but Wootickets #48358
    Casey
    Participant

    Great! Glad to hear it! I’m going to go ahead and close out this thread, but feel free to start a new thread if you have further issues. Thanks!

    in reply to: Error after updating a live Eventbrite event, cause #48352
    Casey
    Participant

    This reply is private.

    in reply to: Error after updating a live Eventbrite event, cause #48349
    Casey
    Participant

    Steven,
    Thanks for reaching out and sorry to hear you’re having this issue. Are you still having this issue? Just asking because I see several EventBrite events displaying correctly on your site, and I wasn’t able to duplicate this error in my local environment.

    If you’re still having this issue, just let me know and we can troubleshoot further. Thanks!

Viewing 15 posts - 3,106 through 3,120 (of 3,499 total)