Error after updating a live Eventbrite event, cause

[stevenmilstein]

After installing The Events Calendar Version 2.0.11 & The Events Calendar: Eventbrite Tickets Version 1.0.5, I set my Eventbrite API Key, Tri.be Licenskey, & imported a live Eventbrite event, clicked Save Draft & then Preview. Everything worked. I then updated the body of the imported content, clicked Save Draft & then Preview.

I received the following:
Error
An error occurred while contacting Eventbrite. Please review your information and try again.
Status: 400

Any help would be appreciated. For now, I need to put my site in Maintenance Mode.

[Casey]

Steven,
Thanks for reaching out and sorry to hear you’re having this issue. Are you still having this issue? Just asking because I see several EventBrite events displaying correctly on your site, and I wasn’t able to duplicate this error in my local environment.

If you’re still having this issue, just let me know and we can troubleshoot further. Thanks!

[stevenmilstein]

Hi Casey,
Yes, I’m still having the error. I can import events but receive the error after clicking update/publish. The event still published but only with the original imported content.

Looking forward to troubleshooting together 🙂

[Casey]

This reply is private.

[stevenmilstein]

Done. Thanks!

[Leah]

Hey Steven,

I just wanted to check in here- it looks like you and Casey finished up your email exchange. Did you get everything you needed? If so I’ll close out this forum thread as well.

Thanks,
Leah

[Author]

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