Casey

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Viewing 15 posts - 2,866 through 2,880 (of 3,499 total)
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  • Casey
    Participant

    Wegoecono – unfortunately the Media Uploader is disabled on the front-end for security reasons. However, if you have the Visual Editor enabled users can link to an external image in their Event Description using HTML.

    Hopefully that helps. Thanks!

    in reply to: error when i activate this add-on #70059
    Casey
    Participant

    Can you send me a private reply with a login to your site so I can take a look? Thanks!

    in reply to: error when i activate this add-on #70042
    Casey
    Participant

    Can you check to see if an .htaccess file exists in the root of your WordPress installation? I’m guessing some of these error are related.

    I would also enable WP_DEBUG in your wp-config.php file so we can see if there are any other hidden PHP errors that might be occurring (http://codex.wordpress.org/Debugging_in_WordPress).

    Let me know when you’ve done that. Thanks!

    in reply to: After log in not redirecting to form #70041
    Casey
    Participant

    Also, have you tried activating the default 2013 theme to see if this problem still persists? Give that a try so we can narrow down the cause. Thanks!

    in reply to: After log in not redirecting to form #70040
    Casey
    Participant

    Daniella – thanks for reaching out. Could you send me a private reply with a login so I can duplicate this functionality? I wasn’t able to duplicate this on Chrome in my testing environment. Thanks!

    in reply to: error when i activate this add-on #69847
    Casey
    Participant

    So sorry you’re having this issue. Hopefully I can help you out. Have you deactivated all other plugins (Except EC & EC Pro) before attempting to activate the Community Addon?

    in reply to: Cannot view pending or published events in admin panel #69846
    Casey
    Participant

    Mrsreeder, Since this doesn’t seem to be an issue with Community, I’m going to go ahead and move this thread over to the PRO forum and one of our support team members will help you there shortly. Please stand by.

    Thanks!

    in reply to: Hide Country, State and Postal Code #69693
    Casey
    Participant

    No problem! Just let me know if you need anything else from us on this, or if we can go ahead and close this thread out.

    Thanks!

    in reply to: Hide Country, State and Postal Code #69603
    Casey
    Participant

    So sorry, I thought I addressed that! The reason that the State dropdown isn’t hidden when a user selects a different country, is because your theme is causing Javascript errors.

    If you switch to the default theme, it should work properly and the state dropdowns should change into a textbox when the user selects a different country like this:

    Before: http://d.pr/i/p0YI

    After selecting a different country: http://d.pr/i/42VT

    Hope that helps!

    in reply to: How do you customize the form? #69598
    Casey
    Participant

    Tony,
    You should be able to do this by performing a template override and then modifying the appropriate files.

    To do this, just create the following new folder structure in your theme directory: ‘tribe-pro/community/’ and then copy over any of the plugin views that you’d like to override from ‘/wp-content/plugins/the-events-calendar-community-events/views/’.

    The Recurrence display code is located in ‘view/modules/recurrence.php’, so you should be able to perform a template override on that file and modify the HTML markup as needed.

    Let me know if that gets you started in the right direction. Thanks!

    in reply to: Hide Country, State and Postal Code #69596
    Casey
    Participant

    Mediamatix – Since everything appears to work with no issues using the Twenty Thirteen theme, I would suggest reaching out to theme developer to see if they have any insight as to why the Chosen Dropdowns aren’t working with your theme. We’re happy to assist the theme developer in making their theme compatible if they have any questions for us, but unfortunately we can’t provide support for every third party theme that’s out there (please read our policy on this).

    Please let me know if you have further questions. Thanks!

    in reply to: Event Drop Downs All Open #69591
    Casey
    Participant

    Great! Thanks for posting this on here, as I’m sure it will help out some other users. I’m going to go ahead and mark this as answered and close it out.

    Feel free to start another thread if you have further issues. Thanks!

    in reply to: Hide Country, State and Postal Code #69590
    Casey
    Participant

    Mediamatix – when you switch to the Twenty Thirteen theme, are you still seeing this issue?

    in reply to: Link in the admin’s notification email #69474
    Casey
    Participant

    Awesome! Since you’ve gotten sorted this out, I’m going to mark this thread “Answered” and close it out.

    We really appreciate your support and please let us know if you need anything else in the future. If you find yourself with a few minutes and would be so kind as to give us a “Works” rating or a positive star voting on the WordPress.org repo (http://wordpress.org/extend/plugins/the-events-calendar/), or even a shoutout to your followers on Facebook or Twitter, it would mean a lot to us. Thanks again for using the plugin.

    Casey
    Participant

    Hannu,
    These are known issues and should be fixed in the latest version of the plugins, which is 3.1. Please update all of your Modern Tribe plugins to 3.1 and let me know if you’re still having this issue. Thanks!

Viewing 15 posts - 2,866 through 2,880 (of 3,499 total)