Casey

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Viewing 15 posts - 2,881 through 2,895 (of 3,499 total)
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  • in reply to: Link in the admin’s notification email #69469
    Casey
    Participant

    Swissvegan,
    SO sorry about that! We’re working on fixing code formatting in our forum and should be updating that soon. In the mean time, just paste the URL to the pastebin code that you saved so users can go directly to pastebin to view it. Thanks!

    in reply to: Venue and Organizer Drop Down Field Open #69390
    Casey
    Participant

    Ha! Glad I could help you out on this. 🙂 Since it sounds like you’ve got everything you need, I’m going to go ahead and close this thread out. Feel free to start a new thread if you have further issues.

    Thanks for being a great customer!

    in reply to: Events not visible in admin panel #69383
    Casey
    Participant

    mrsreeder – Thanks for replying over on the other thread. I’m going to go ahead and close this thread out, but I suspect that the issue is due to a conflicting plugin. So, if you get the chance (maybe during some scheduled website down-time) I would suggest trying to deactivate all plugins to see if that’s the issue. Thanks so much!

    in reply to: Loading Visual editor in Add Event screen #69365
    Casey
    Participant

    Great! I’m glad that Chris was able to explain this better than I was and get you the information you were looking for.

    Since it sounds like you’re all set with this, I’m going to go ahead and close out this thread. Please feel free to start a new thread if you have further issues.

    Thanks so much!

    in reply to: Events not visible in admin panel #69361
    Casey
    Participant

    mrsreeder – I was able to login with no problems and look at the issue you reported. Can you confirm that you have deactivated all plugins (except for EC, EC Pro, and Community) to see if there’s a conflict?

    If deactivating all plugins fixes the issue, then I would suggest re-activating them one by one to see which one might be causing the problems.

    If the issue still persists after deactivating all other plugins, then we can investigate further.

    Thanks!

    in reply to: Venue and Organizer Drop Down Field Open #69350
    Casey
    Participant

    MrsReeder,
    I was able to get this resolved by adding the following code to your theme’s functions.php file: https://gist.github.com/ckpicker/6830275

    Everything looks great now: http://www.lakeofbayscanada.com/events/community/add ! I’m still researching your other issue.

    Let me know if everything looks good and I’ll mark this thread as answered and close it out. Thanks!

    in reply to: Events not visible in admin panel #69339
    Casey
    Participant

    Those credentials aren’t working for me, and unfortunately the system locked me out. Could you unlock my account and try resetting my password?

    in reply to: Change ‘Ticket’ to ‘Registration’ #69313
    Casey
    Participant

    Tgodbold – I’m going to move this over to our WooCommerce Tickets forum and one of our support staff will help you out shortly. Please stand by. Thanks!

    in reply to: Events not visible in admin panel #69258
    Casey
    Participant

    mrsreeder – This definitely shouldn’t be the case. It seems like something isn’t functioning quite right. Would you mind sending me a private reply with a login to your WordPress dashboard so I can take a closer look?

    in reply to: Events not visible in admin panel #69255
    Casey
    Participant

    mrsreeder – Since this sounds like an issue you’re having with the Community add-on, I’ve moved this thread over there.

    Are you seeing any events as ‘Pending’ (see this screenshot: http://d.pr/i/6rNi)?

    in reply to: Dropdowns for Venue and Organizer are showing blog posts #69214
    Casey
    Participant

    Tara,
    Just wanted to check back in with you on this. Did the update fix the issues you were having?

    in reply to: Sigh.. update broke Community events #69208
    Casey
    Participant

    Karen,
    I added some styling to make your categories line up into 4 columns. Hope that helps! Since it sounds like you’ve got everything you need here, I’m going to go ahead and close this thread out. Have a great day!

    in reply to: Sigh.. update broke Community events #69204
    Casey
    Participant

    Karen,
    I activated Community, all of your plugins are updated to 3.1, and I’m not seeing the error any more. I’m not sure if you changed something, but it seems that the issue is no longer occurring. Can you confirm on your end? http://southernarizonaguide.com/events/community/add

    I also noticed some formatting issues with your current theme, so I added some custom CSS rules to fix it.

    Take a look and let me know. Thanks!

    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it sounds like everything is working now, I’m going to mark this thread “Answered” and close it out.

    We really appreciate your support and please let us know if you need anything else in the future. If you find yourself with a few minutes and would be so kind as to give us a “Works” rating or a positive star voting on the WordPress.org repo (http://wordpress.org/extend/plugins/the-events-calendar/), or even a shoutout to your followers on Facebook or Twitter, it would mean a lot to us. Thanks again for using the plugin.

    Casey
    Participant

    Audrey,
    Thanks for reaching out, and hopefully we can help you here!

    I was just able to successfully submit an event via your site. Here’s a screenshot: http://d.pr/i/xU23

    Are you only seeing this message when you’re logged in?

Viewing 15 posts - 2,881 through 2,895 (of 3,499 total)