[Casey]

jimduncan,
Thanks for getting in touch! To reconnect your site with your new license key, just make sure that you enter the appropriate License Key (found on the License Keys page) in Events->Settings->Licenses. Once you’ve done that and hit ‘Save,’ then you can go back to your License Keys page (after refreshing) and you should see your new site connected.

Give that a shot and let me know if it does the trick.

Thanks! 🙂

-Casey-

[Casey]

Karen,
Thanks for getting in touch! Hopefully I can help you out here. Your Community Events page should begin with your Events ‘Slug,’ which in your case is ‘events.’ So, it looks like your page currently resides here: http://southernarizonaguide.com/events/community/add

Let me know if that’s what you were looking for. 🙂 Thanks!

-Casey-

[Casey]

Kate,
Sorry about that! Shoot us an email at pro(at)tri.be and someone from our support staff will get in touch with you. Thanks!

-Casey-

[Casey]

Tiffany,
Thanks for reaching out! Hopefully I can help you out here. Can you confirm that Events Calendar PRO is currently installed and activated? Try double-checking that and let me know if I need to troubleshoot further.

Thanks!

-Casey-

[Casey]

Chrisgeist,
Sorry to hear you’re having issues with the latest version. Could you try something so I can troubleshoot a bit further? Could you add the following line of code to your wp-config.php file?


define( 'SCRIPT_DEBUG', true );


Once you’ve added that, refresh the page and let me know if you’re still having this issue. Thanks!

-Casey-

[Casey]

Great! Glad you were able to sort this one out. Feel free to create a new thread if you have further issues! 🙂

[Casey]

Elmalak,
Thanks for the clarification!

[Casey]

Gian,
Glad that did the trick! Sorry for the inconvenience, but would you mind posting your question in the PRO forum, so one of our experts there can follow up with you? It’s always helpful for us to try to keep threads in the appropriate forum, so future users can benefit from your questions.

Thanks!

-Casey-

[Casey]

alfemand,
Those style rules should be specific to the Community Events pages, since they’re preceded by the ‘#tribe-community-events’ ID. You could also try using this code in your theme’s functions.php file: https://gist.github.com/ckpicker/7769180 (you’ll need to replace the CSS there with your styles). This will ensure that the CSS only displays on Community Events pages.

Let me know if that does the trick! Thanks!

-Casey-

[Casey]

alfemand,
Sorry about this! Have you tried switching to the default 2013 theme to see if this issue still persists? Give that a try and let me know if you’re still seeing the same problem. Thanks!

-Casey-

[Casey]

gian,
Thanks for reaching out! Yes, this is definitely possible. Try pasting the following code into your theme’s functions.php file and let me know if it does the trick: https://gist.github.com/ckpicker/7682707

Thanks!

-Casey-

[Casey]

auteejay,
Can you give me a link or send me a screenshot of how the form looks when you switch to the default theme? I’d like to be able to investigate further. Thanks!

[Casey]

Elmalak,
Our developer was able to test this fix successfully using shortcodes for other plugins. We’re actually looking at removing this by default in future versions of the plugin, so thanks for bringing this issue to our attention.

Unfortunately, if this fix isn’t working for you, then it must be something specific to your system or the plugin that you’re using that would account for the different results. We unfortunately can’t provide any further troubleshooting, as this looks to be a unique situation with how your specific plugin is implemented.

I hope you understand, and definitely feel free to reach out to us if you have other issues.

Thanks!

-Casey-

[Casey]

auteejay,
Ok, I see what you’re referring to now. Can you try temporarily switching your site over to the Default theme (2012 or 2013)? Give that a shot and let me know if the form displays correctly for you there.

[Casey]

Elmalak,
Thanks for your patience! I just heard back from our developer on this, and he suggested removing it by filtering on do_shortcode. Try adding this to your theme’s functions.php file and let me know if that does the trick:


add_action( 'tribe_ce_before_event_submission_page', 'my_remove_shortcode_filter' );
function my_remove_shortcode_filter () {
remove_filter( 'the_content', 'do_shortcode', 11 );
}


Thanks!

-Casey-

[Author]

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