Community/add missing on update

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  • January 24, 2014 at 8:46 am #96461
    karen
    Participant

    HI, I updated to 3.4 recently and I am now missing the community/add page. I do forget, was this page automatically generated or is there a page that I need to copy somewhere?

    January 24, 2014 at 10:30 am #96518
    Casey
    Participant

    Karen,
    Thanks for getting in touch! Hopefully I can help you out here. Your Community Events page should begin with your Events ‘Slug,’ which in your case is ‘events.’ So, it looks like your page currently resides here: http://southernarizonaguide.com/events/community/add

    Let me know if that’s what you were looking for. 🙂 Thanks!

    -Casey-

    January 24, 2014 at 11:32 am #96561
    karen
    Participant

    My apologies. I should have said my test site which I updated this morning and now it cannot find this page. Thanks

    January 24, 2014 at 12:51 pm #96590
    Casey
    Participant

    Karen,
    Do you have a URL for your test site so I could take a closer look? Thanks!

    -Casey-

    January 24, 2014 at 1:29 pm #96637
    karen
    Participant

    yes, but I will need an IP address so I can whitelist you.

    January 24, 2014 at 1:34 pm #96654
    Casey
    Participant

    This reply is private.

    January 25, 2014 at 3:47 am #96891
    karen
    Participant

    This reply is private.

    January 27, 2014 at 5:59 am #97165
    Casey
    Participant

    Karen,
    Sorry about that! I don’t really want to publish my IP address publicly, so is there any way that you can temporarily allow access and send me a private reply with the URL? I will then check your settings and investigate further, and let you know when you can hide the site again. Would that work?

    January 27, 2014 at 7:20 am #97205
    karen
    Participant

    This reply is private.

    January 27, 2014 at 7:21 am #97209
    karen
    Participant

    This reply is private.

    January 27, 2014 at 8:00 am #97223
    Casey
    Participant

    Karen,
    I took a closer look and couldn’t find anything that looked out of place. Would you mind deactivating all other plugins besides TEC, EC PRO, and Community? I’d like to confirm that this isn’t another plugin that is conflicting. Thanks!

    -Casey-

    January 27, 2014 at 8:13 am #97232
    karen
    Participant

    Hi Casey, I deactivated all the plugins and lo and behold, it works. The only one that I had not deactivated when I was troubleshooting, is the Restricted Site Access plugin that I use. It restricts access to logged in users and certain IP addresses.
    Any clues as to why restricting access might cause a conflict?

    January 27, 2014 at 8:23 am #97241
    Casey
    Participant

    Karen,
    Unfortunately, I’m not familiar enough with that plugin to know what’s going on, but I’m glad you were able to get to the bottom of it! Just let me know if you have any further questions about this. If not, I’ll go ahead and close out this thread. Thanks so much! 🙂

    -Casey-

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