Submit Form Page Issues

[auteejay]

Hi, i just purchased a license for the community and having issues with the calendar not showing when you click a date. The entire form just doesn’t display properly. I am sure it is a theme issue. My submit form can be found here: http://www.dragcoverage.com/?page_id=9671
username: test
password: test

I have tried the following link on your forum but no luck.

Community Events Submission Form Problems

[Casey]

auteejay,
Thanks for reaching out and for being a customer! I’ll do my best to get this issue resolved for you. Can you try updating your permalinks to anything but the default? You can do this by doing the following:

1. Login to your WordPress Dashboard
2. Go to Settings->Permalinks
3. Select any option besides the default (screenshot)
4. Click ‘Save Changes’

After doing that, try going to http://www.dragcoverage.com/events/ and see if your Calendar displays there.

Let me know if that resolves the issue. Thanks!

-Casey-

[auteejay]

I get a page not found error when I change the permalink structure from default

[Casey]

auteejay,
Ok, I see what you’re referring to now. Can you try temporarily switching your site over to the Default theme (2012 or 2013)? Give that a shot and let me know if the form displays correctly for you there.

[auteejay]

I temporarily switched it to the default theme and still having the same problem. All plugins were disabled

[Casey]

auteejay,
Can you give me a link or send me a screenshot of how the form looks when you switch to the default theme? I’d like to be able to investigate further. Thanks!

[Casey]

auteejay,
I just wanted to check back in and see if you’re still having issues here. Just let me know and we can continue to investigate, otherwise I’ll go ahead and close out this thread. Just let me know! Thanks so much!

-Casey-

[Author]

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