[Casey]

ourcommunityplace,
It appears that you had two installations of WordPress on your site. One in the root directory and one in the /wordpress directory. Your installation in the root directory doesn’t have EC PRO installed, so that’s why you’re only seeing List & Month view.

I suspect that this also relates to your other issues as well. Login here: http://ourcommunityplace.org/wp-login.php and reinstall EC PRO and everything should be up and running for you.

Glad I was able to get to the bottom of this one, but feel free to let me know if you have further questions. Thanks! 🙂

-Casey-

[Casey]

Great! Since it looks like you’re all set here, I’m going to mark this thread “Answered” and close it out, but feel free to start a new thread if you have further questions.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

Thanks in advance. 🙂

Cheers,
Casey

[Casey]

Jonathan,
After activating PRO again, can you try resetting your WordPress permalinks by going to Settings->Permalinks and clicking save again? After trying to that, if you’re still seeing the redirect issue, try deactivating all other plugins to see if that resolves the issue. If that fixes it, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover. Thanks! 🙂

-Casey-

[Casey]

Great question! This is actually due to the fact that our plugin uses virtual pages (similar to other plugins like Shopp), which Yoast doesn’t work with.

Since it looks like you’re all set here, I’m going to mark this thread “Answered” and close it out.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

Thanks in advance. 🙂

Cheers,
Casey

[Casey]

mending,
Sorry to hear you’re having trouble here, but hopefully I can help. While we can’t provide direct support the Yoast plugin, you can customize the titles that are displaying on specific events pages by pasting the following snippet into your theme’s functions.php file and customizing to fit your needs: https://gist.github.com/ckpicker/cef90cffb87a99eaab5f

Note the comment at the top of that snippet. Since you’re using Yoast, you’ll want to be using the ‘wpseo_title’ filter to customize your page titles. Give that a shot and let me know if it does the trick. Thanks! 🙂

-Casey-

[Casey]

tammi4su,
Since it looks like you’re using a third party theme, I would suggest reaching out to the developer of your theme to see if they can offer some help on why the layout wouldn’t be working correctly using your theme’s page template. Unfortunately due to the number of third party themes out there, and our limited support staff, we’re unable to provide support for third-party themes. If you’re still seeing this issue after switching to one of the default WordPress themes (2011, 2012, 2013, or 2014), I’d be happy to investigate further.

I hope that helps to answer your question, but let me know if you need further help. Thanks! 😀

-Casey-

[Casey]

ourcommunityplace,
I was hoping that we could resolve this issue quickly, but it looks like it’s a bit more complicated than it first seemed. Since this is technically a third-party plugin, and not developed by us, would you mind posting in their support forums? I think they would have more experience to troubleshoot your issue than I do.

Thanks! 🙂

-Casey-

[Casey]

ourcommunityplace,
I know this suggestion seems silly, but could you try re-saving your display settings just to make sure any old values aren’t getting “stuck”? We’ve had one or two users report something like this happening when they upgrade to PRO. Give that a try, and if that also fails, please send me a private reply with login to your site, so I can investigate further.

Thanks! 🙂

-Casey-

[Casey]

Jonathan,
Sorry to hear you’re having trouble here, but hopefully I can help. This is a known issue with themes that do not implement body_class(). We’re going to remove the plugin’s dependency on body_class() in an upcoming release, but ultimately adding body_class() to the <body> tag of your theme is the best solution here, and is best practices for all WordPress themes.

Give that a try and let me know if it does the trick. Thanks! 🙂

-Casey-

[Casey]

gatewaydevelopment,
Thanks for getting in touch, and thanks for your thorough description of the issue. That always helps us to get to the root of the issue quickly. 🙂 You’re correct that this is an issue with your theme, but I think we can fix the issue just by pasting the following CSS into your theme’s stylesheet:


.datepicker {
z-index:10000 !important;
}


Give that a try and let me know if it fixes the issue. Thanks! 🙂

-Casey-

[Casey]

angelakienholz,
Sorry to hear you’re having trouble here, but hopefully I can help. Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further. Thanks! 🙂

-Casey-

[Casey]

thelakecountrymom,
Sorry to hear you’re having trouble here, but hopefully I can help. Can you try deactivating all other plugins to see if that resolves the issue? If so, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover. Thanks! 🙂

-Casey-

[Casey]

bcdodgeme,
It sounds like you’re wanting to customize some of the Events Calendar templates. Take a look at our themer’s guide, which will give you extensive information on how to customize the template files to suit your needs.

Take a look there and let me know if that gets you started in the right direction. Thanks! 🙂

-Casey-

[Casey]

Thanks for helping out here Andy!

ourcommunityplace,
Could you try Andy’s suggestion of sending a screenshot of your settings page? I would also recommend trying to revert to the default 2013 theme so I can determine if the issue is related to your theme or something else. Thanks! 🙂

-Casey-

[Casey]

Have you tried reverting to the default 2013 theme? I just want to try to narrow down the issue and see if it relates to your third party WordPress theme. Give that a try and we can investigate further. Thanks!

-Casey-

[Author]

Posts