Some Views are not showing up

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Home › Forums › Calendar Products › Events Calendar PRO › Some Views are not showing up

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  • March 7, 2014 at 9:59 am #116220
    ourcommunityplace
    Participant

    In Settings, I have checked all of the different Views to show on the calendar but the only ones that show are Month and List. I would like them all to show up as options.
    URL – http://ourcommunityplace.org/events/

    March 7, 2014 at 1:24 pm #116294
    Casey
    Participant

    ourcommunityplace,
    Thanks for reaching out! Hopefully I can help you out here. Can you confirm that the Events Calendar PRO plugin is installed and activated on your site? These are premium views, which require ECP to be installed and activated in order to work. Double check that and let me know if that fixes the issue for you. Thanks! 🙂

    -Casey-

    March 10, 2014 at 7:40 am #116788
    ourcommunityplace
    Participant

    Yes. ECP is installed and activated. I have deactivated all plugins (except those that directly correlate to EC) and the problem persists.

    March 10, 2014 at 1:22 pm #116917
    Casey
    Participant

    ourcommunityplace,
    Can you try deactivating all other plugins to see if that resolves the issue? If so, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover. Thanks! 🙂

    -Casey-

    March 10, 2014 at 2:20 pm #116984
    ourcommunityplace
    Participant

    I deactivated everything and, still, the problem persists.

    March 11, 2014 at 5:51 am #117246
    Casey
    Participant

    Have you tried reverting to the default 2013 theme? I just want to try to narrow down the issue and see if it relates to your third party WordPress theme. Give that a try and we can investigate further. Thanks!

    -Casey-

    March 11, 2014 at 7:41 am #117311
    ourcommunityplace
    Participant

    I tried using the default theme but it did not work.

    March 11, 2014 at 1:56 pm #117538
    Casey
    Participant

    ourcommunityplace,
    I know this suggestion seems silly, but could you try re-saving your display settings just to make sure any old values aren’t getting “stuck”? We’ve had one or two users report something like this happening when they upgrade to PRO. Give that a try, and if that also fails, please send me a private reply with login to your site, so I can investigate further.

    Thanks! 🙂

    -Casey-

    March 12, 2014 at 7:54 am #117836
    ourcommunityplace
    Participant

    This reply is private.

    March 12, 2014 at 8:34 am #117881
    Casey
    Participant

    ourcommunityplace,
    It appears that you had two installations of WordPress on your site. One in the root directory and one in the /wordpress directory. Your installation in the root directory doesn’t have EC PRO installed, so that’s why you’re only seeing List & Month view.

    I suspect that this also relates to your other issues as well. Login here: http://ourcommunityplace.org/wp-login.php and reinstall EC PRO and everything should be up and running for you.

    Glad I was able to get to the bottom of this one, but feel free to let me know if you have further questions. Thanks! 🙂

    -Casey-

    March 12, 2014 at 8:53 am #117902
    ourcommunityplace
    Participant

    Thanks so much for finding that goof. Problem solved!

    March 13, 2014 at 9:25 am #118282
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

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