Casey

Forum Replies Created

Viewing 15 posts - 1,771 through 1,785 (of 3,499 total)
  • Author
    Posts
  • in reply to: Views and Date bar overlapping header #128953
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Pop up display in month grid view #128946
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Community Form Problem with Labels #128943
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Edit/delete event? #128933
    Casey
    Participant

    ljsimons,
    Thanks for getting in touch! Yes, as the admin you can edit any events via the WordPress dashboard. Just login and go to ‘Events’ and you’ll see all events listed there. Hopefully that helps to answer your question, but let me know if I can help further.

    Thanks! 🙂

    -Casey-

    in reply to: Update to new version, exceed number of installs? #128917
    Casey
    Participant

    Rob,
    That’s correct. According to our non-profit FAQ, we don’t currently provide auto-updates for non-profit licenses. In order to receive updated plugins, you’ll need to email pro(at)tri.be and reference this thread, along with the name of your non-profit organization that the license is under.

    Once you update the plugins, post back here and let me know if your issues were resolved.

    Thanks! 🙂

    -Casey-

    in reply to: Community Form Problem with Labels #128915
    Casey
    Participant

    amezianebelkessam,
    Thanks for reaching out! I suspect that some styling in your theme is hiding labels, so you could try adding some CSS to fix this. Something like this:


    #tribe-community-events label {
    display:inline-block !important;
    }

    As you’ve confirmed that this is working correctly in the default theme, I unfortunately can’t provide any more support than this. Hopefully that gets you started in the right direction, but feel free to reach out to the developer of your theme if you have further questions.

    Thanks! 🙂

    -Casey-

    in reply to: Pop up display in month grid view #128905
    Casey
    Participant

    suzer,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. In version 3.5.1, we’ve significantly changed the way tooltips work, and consequently you’ll need to update any template overrides that you’ve performed in order for things to function correctly. I’m seeing that you’ve performed a number of template overrides, which you’ll want to update in order to make sure things are working correctly.

    Give that a shot and let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Remove past recurring event in Events Calendar PRO #128898
    Casey
    Participant

    plascelles,
    Thanks for getting in touch! You should be able to set a filter to only display recurring events (screenshot), and then from there you can select all recurring events to delete.

    Give that a try and let me know if it does the trick. Thanks! 🙂

    -Casey-

    in reply to: 3.5.1 Memory Leak? Reverted to 3.5 #128890
    Casey
    Participant

    kipkniskern,
    In version 3.5 and above, we’ve refactored how recurring events work. With the CPU spike, you’re probably noticing the upgrade process that runs in the background to convert your 3.4.x recurring events to the new format. How many events did you have at the time of upgrade? If you have a large number of recurring events, this process can take quite a while.

    How long were you seeing the CPU/MySQL spike? I’m just curious if the upgrade process was still running or not.

    Honestly, I haven’t seen any reports of this issue on Linux environments, and I’m not seeing this in my local environment (running XAMPP on Windows).

    Could you try creating a fresh install of WordPress on a new VM to see if the issue occurs in a new environment?

    Thanks! 🙂

    -Casey-

    in reply to: Page Not Found #128888
    Casey
    Participant

    nybc2014,
    Can you confirm that you have an .htaccess file in the root of your WordPress install, and that it’s permissions are set to be writable? If so and you’re still having issues, can you try deactivating all other plugins to see if that resolves the issue? If so, then try reactivating them one-by-one to determine if another plugin is the culprit. Give that a try and let me know what you discover.

    Thanks! 🙂

    -Casey-

    Casey
    Participant

    lwolfe63,
    Please try deleting the PRO plugin directory via FTP and then reinstalling version 3.5.1 via your downloads page. Version 3.5.1 was released as a fix for users that were having the same problem you’re describing. Give that a shot and let me know if it resolves the issue.

    Thanks! 🙂

    -Casey-

    Casey
    Participant

    outsidethecube,
    Sorry, but I just realized that you have pretty permalinks enabled on your site, so this option won’t work for you. Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further. Thanks! 🙂

    -Casey-

    Casey
    Participant

    outsidethecube,
    Thanks for reaching out! I’m definitely seeing the issue you’re describing on your site. Try creating a new page and using the following shortcodes on the page:

    [tribe_community_events_title] – as the page title
    [tribe_community_events] – as the page content

    After creating that page, are you still seeing the same issue? Just let me know if you have further questions, and I’ll be glad to help. Thanks! 🙂

    -Casey-

    Casey
    Participant

    outsidethecube,
    Since this looks like a duplicate of your previous thread, I’m going to go ahead and close this one out. I’ll reply on the other thread. Thanks! 🙂

    -Casey-

    in reply to: Events Calendar – Week start on Monday #128862
    Casey
    Participant

    Alex,
    Yes, our plugin uses the WordPress ‘Week starts on’ setting, so you shouldn’t have any problems making the calendar start on a Monday. Hope that helps! Thanks! 🙂

    -Casey-

Viewing 15 posts - 1,771 through 1,785 (of 3,499 total)