[Casey D]

Hello young,

Basically, your theme is built on a grid so you’ll have to ‘de-grid’ it. Typically grids are built with floats and absolute widths (set as a percentage or pixel width).

So you’ll have to grab the php that renders the related events and either put it in another container that isn’t floated to the right, or change the css that doesn’t float the sidebar to the right.

Does this make sense? Let me know if I can explain anything else!

Cheers!

– Casey Driscoll

[Casey D]

Hello renesejling,

A fellow Glui user!

This is a real head scratcher. I haven’t run into this before and it is probably because of a plugin conflict.

Can you confirm you deactivated all plugins and switched to a standard theme and it is still broken? This tutorial will walk you through how to do that.

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello byronclinic,

That is probably the best idea. If you use the ticket as a full item, it is more likely to work with other add-ons (although we can’t make any guarantees).

Otherwise we don’t offer another out of the box solution.

Cheers!

– Casey Driscoll

[Casey D]

Hello osflake,

From what I can tell, everything seems to be working well! Can you give me more information?

Cheers!

– Casey Driscoll

[Casey D]

Hello pookapro,

Thanks for your support thus far and I apologize for any current limitations you are experiencing! Unfortunately I’m unable to address them.

Our policy is that our feature set is what we have currently shipped. The nature of the WordPress community and plugin development at large means we put a high prioritization on polish, support and backwards compatibility. We love releasing new features, but we do so only once they are finished.

The best I can offer is our UserVoice forum. If you have a moment, we’d love for you to submit your idea there. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases (even if it takes a long time).

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello baynature,

Sorry we don’t have any code or tuts for that yet! If would like to email us at pro [at] tri.be we have a list of freelancers we have worked with in the past, they should be able to help you out if you need it.

All the venues are a full WordPress Custom Post Type though, so it should be pretty simple to put together a theme template to query for those posts.

If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello unhinged,

Yep! I’ll assign a question to him so he can take a look when he returns.

Cheers!

– Casey Driscoll

[Casey D]

Hello leepettijohn,

I really wish I knew off the top of my head, this is puzzling.

In your general WordPress settings, I would try setting “Week starts on” to Sunday. I have not idea why that would help, but if nothing else it would give your users a more consistent view. (unless you purposely want it that way)

Everything seems to be correct, and the good news is that the event of the 21st DOES exists. It would be a completely different issue if it was just not being created.

http://factoryofchampions.com/event/lil-dribblers-summer-basketball-program/2014-07-21/

Also good news that the main event link auto directs to the 21st (click below to test):

http://factoryofchampions.com/event/lil-dribblers-summer-basketball-program/

So for some reason it is created and linked properly within the recurring pattern, but it is not being returned in the query of view results.

I would test for a conflict. This tutorial will help break down the problem and identify which plugin/theme is causing the issues. Try it and see if you can identify it and we can go from there!

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello laurahknight,

After talking with a developer the problem is definitely that the responsive code is triggering, but I thought it was for a different reason.

We’ve seen this a few times, the problem is you have another plugin that is stripping out the media queries on our CSS, thus all code is triggering without respect to media size.

For example, each event title in the calendar (hidden in yours) should have a media query of max set to 768 on this line of CSS:

.tribe-events-calendar td .tribe-events-viewmore, .tribe-events-calendar td .hentry { display: none; }

But since the media queries are stripped for some reason, the display: none prevails and the titles are hidden.

For example, here is the same code from the wpshindig.com site with media query intact:

media=”(max-width: 768px)”
.tribe-events-calendar td .tribe-events-viewmore, .tribe-events-calendar td .hentry { display: none; }

I noticed too that the ‘List’ view of your calendar is also in responsive mode. (Big blocky elements that look more like buttons than text)

If you follow this conflict tutorial, you should be able to find which plugin is causing this. I was hoping to find other forum threads with this issue (I’m fairly certain they exist) but wasn’t able to. If you dig around you may find some more information in our forums though.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello n1112997,

There is a ‘Default Venue’ setting in WP-Admin > Event Settings > Default Content tab. (but that is only for Pro users) This may be the problem but I think the problem is still the other bug.

The other issue is marked for ‘Next Release’ (version 3.8). We don’t give public timelines as the dates frequently change, but I would reasonably expect that bug to be fixed by the end of the summer. Important to note though that many times tickets are dropped and changed from the plans, as they may be technically difficult, deferred, or even impossible. Sometimes the Facebook API is very finicky.

Sorry we couldn’t be a more immediate help! I will close this thread for now but reopen once the bug is fixed.

Cheers!

– Casey Driscoll

[Casey D]

Hello jcpenrose83,

Sorry to hear that! I thought might help.

This still sounds like a conflict with WP Email Template Pro, unfortunately. Actually, it might possibly be a conflict with WooCommerce and that plugin.

Our plugin only leverages WooCommerce for emails (we fill it with our content), so the <p> tags must be added up the pipeline.

I apologize if this sounds like shifting blame (which can be frustrating when you’re trying to get help on support forums!) but I’m not sure we have the expertise or resources to support another developer’s conflicts. Since we know the emails send on a vanilla system, the conflicts must lie elsewhere.

Sorry for the disappointing answer! You may want to ask the WooCommerce forums, and definitely ask the WP Email Template Pro forums for assistance. We are happy to work with other developers to create best practice solutions, so if there is anything else we can do please be sure to contact us.

– Casey Driscoll

[Casey D]

Hello cclm,

If you have a moment, we’d love for you to submit your idea to our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases.

Cheers!

– Casey Driscoll

[Casey D]

Hello laurahknight,

Looks like it posted 3 times instead! 🙂

Sorry for the technical difficulties. Once in a while we have some hiccups.

I’ll close this thread and respond in the original one.

Cheers!

– Casey Driscoll

[Casey D]

Hello jasonmcartor,

Thanks for upgrading, we’ll get you on your feet as soon as we can!

The problem you’re facing could be any number of reasons.

First, you may need to “flush permalinks,” by resaving your permalinks in the Settings > Permalinks admin page. That *might* solve the 404 issues.

Second, I would doubly check the publish status on the events themselves. Make sure they are not marked ‘Private’, as only logged in users will see them.

The license key won’t be a problem here, it doesn’t affect the functionality.

If the first two don’t help, it is more than likely a plugin or theme conflict. We have a great tutorial with instructions on normalizing your system, to see which chunk of code is causing the issues.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Casey D]

Hello kinddesign,

I believe the url /events/past is what you are looking for. If you were to add that to your menu, or another query that displayed exactly what you wanted (instead of just /events), you could then show all the events of the festival.

Does this make sense? Let me know if this doesn’t work for you.

Cheers!

– Casey Driscoll

[Author]

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