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Howdy Daniel,
I do not believe the original issue that was outlined has nothing to do with “throwing off” the theme. Simply put, when Beeny checked the box to show the events in the main loop he wasn’t seeing the events. This happens because the theme makes the false assumption that the only post type wanting to do display in the main loop is blog posts. So the theme purposefulyl displays only those, contrary to WordPress norms.
There is nothing we can do in the plugin to correct this assumption. In order to fix it you have to modify the theme to fix its mistake. Walking people through that takes a decent measure of time. If you would like to be walked through by our premium support staff then you will need to pay for premium support. But as I outlined there are ample other options including the original theme dev, who is likely going to be the fastest/most familiar with the issue. Also WordPress.org has a huge volunteer community for things like this. We even check WordPress.org once a week ourselves, but obviously once a week is a much slower response time than our premium support forums offer. The options are out there, if you want to pay for one of them that’s up to you.
Does that all make sense?
Cheers!
– Brook
Howdy again,
The initial page load, which would currently be April, is not done via ajax. Any subsequent page is done via ajax.
You are not getting the white page with a zero because we only allow specific IP’s to access the admin page.
Ahh good to know. This is exactly what I mean in my very first reply when I asked if you attempted to “to lock down your WP Admin area”. Could you try disabling whatever lockouts you have in place? This is almost certainly the problem. Anything you have done to try and make WordPress more secure than stock can cause issues like this. The WP Admin area should not be locked out, because critical public WP functions like the WP Ajax API reside in the admin area. Locking this area down too much can easily break the WP APIs. When they are broken any plugin that relies on them breaks too.
Does adjusting your configs as outlined above work?
- Brook
Howdy bitfactory,
I would love to help you with this.
A fix for this was not ready in time for v4.1.1. We managed to squeeze in 27 bug fixes, but this affected fewer users than all of those. However I have some good news too, it is slated for v4.1.2 and that is tentatively scheduled for release in two weeks. If you need a fix faster than this do you want me to talk you through downgrading to a past version of The Events Calendar that didn’t have this issue?
I am very sorry our support has not been satisfactory so far. We became aware of this issue 28 days ago, and since then 5 of our 400,000+ users have reported it to us. Given the small amount of users who are facing this it was made a “priority 2” bug. And a fix is tentatively scheduled to be ready within 1 and half months of this being reported. To be honest that’s probably probably about average turn around time for a fix, maybe a bit faster than average. There is really not much more we can do than that, we already have one the fastest patching cycles in the entire WordPress community. There are many hundreds of man hours that go into each release, and even with a team our size it would be quite difficult to speed things up much. I do wish we could go faster and make you happy here, but realistically we can’t.
Please let me know if you have any questions or feedback. I added your topic to the list of people affected, so we’ll report back when a fix is ready. Cheers!
– Brook
Howdy Carly!
I would love to help you with this, but it looks like you got cutoff there. Mind elaborating? 🙂
- Brook
Thank you Jeremy for the tip. I will see about getting some checks in there. Likely your event was created in an older version, which would have made this less likely to happen on our test systems prior to launch.
If this continues giving you problems please let us know. Cheers!
– Brook
Howdy Andre,
I would love to help you with this. I think you will find this tutorial very helpful, in particular you might find the link at the bottom of it to the Translator’s Handbook to be a useful guide in walking you through all the steps of translating.
If an updated translation is not available from those locations, then the strings you are looking to translate will be something like ‘Daily %s’ and ‘Monthly %s’ .
Does that all make sense?
Cheers!
– Brook
Oh I am sorry, I misread. Yes those fields are not part of our calendar. If you would like to see them please do suggest them as a feature, so other folks can vote their support too. We are considering switching microformats anyways so it would great to see how much additional interest there is in improving them. Does that answer your inquiry?
Cheers!
– Brook
Thanks for this! I tried installing a few of those plugins to see if any of them made permanent changes like renaming folders or messing with the htaccess – no luck.
At this point you really need to contact your webhost. The root error you are seeing can be reproduced by simply visiting this URL: http://www.winrivercasino.com/wp-admin/admin-ajax.php You see how you get a 403 error there? In a normal WordPress install, even one devoid of any plugins including The Events Calendar, you should see a blank white page with a “0” not a 403 error. This is how WordPress is designed to work, when you’re seeing an error instead WP itself or your server is either broken or misconfigured.
If I were in your shoes I would contact the webhost and say this:
When I go to http://www.winrivercasino.com/wp-admin/admin-ajax.php I see 403 forbidden instead of the page I’m expecting.
The webhost guys can have a look at the server logs and find out why the 403 is showing. Perhaps they can even fix it, but at the very least they can give you more information on why this error is occurring. From there let me know what they say, and I’ll do my best to help you get WordPress working again.
That sound like a plan?
- Brook
Hmm it looks like a syntax error.
What if you just copy/paste this file, replacing the contents of your current one? It should not have any syntax errors:
https://gist.github.com/elimn/9270713f8539e3bd8178d35759d9b79a
Did that work?
Cheers!
– Brook
Howdy Chris,
Thanks for taking the time to report this.
It’s true there is a warning in the tool for the offers fields. This is not a field we support and have no plans of doing so. It’s not an actual error in the tool (those are in red and say error). If you’d like to see us support that field, which will require adding some extra capabilities to the backend so you can fill out and manage that field, please suggest that feature here: UserVoice (feature suggestion page for The Events Calendar)
Does that all make sense?
Cheers!
– Brook
Howdy Jason!
Good questions. Our application does allow you to easily sell tickets and manage orders. Of course it also works great for sharing event info. However, it does not have any built-in way for having people sign up, fill out forms, etc. You would need to tie in to a third party solution like Gravity Forms, which will require a web developers and some time to tie everything together.
I don’t know of any app that has all of what you need built in, although I am mostly only familiar with website applications like ours.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy KBSMayo,
It sounds like Event Tickets Plus is exactly what you’re looking for.
1) Can I use Event Tickets Plus to do this?
Yes.
2) Can the RSVP option be disabled?
Yes.
3) Can the customer choose one or more tickets from a single screen (e.g. 1xAdult and 2xStudent)
Ceftainly, you can add multiple types of tickets to a single event and even set the stock count for each if they’re limited, or have them share.
4) Will the ticket options allow for use during any part of any day the attraction is open?
Absolutely. If you have one event running multiple days, and a single ticket can get you in for any of those days, then it will work great. If you want seperate tickets for each day, you can either add more tickets and specify which day they apply to, or create a separate event for each day and each day/event will have its own tickets. What ever works best for you.
Does that answer your questions?
Cheers!
– Brook
Splendiferous news!
Clicking that button fires these two lines of JavaScript
jQuery( '.hidden_category' ).removeClass( 'hidden_category' ); jQuery( '#show_hidden_categories' ).hide();You could just fire those as soon as the document is ready. Pasting this code somewhere on the page ought to do it I would think:
jQuery( document ).ready(function() { jQuery( '.hidden_category' ).removeClass( 'hidden_category' ); jQuery( '#show_hidden_categories' ).hide(); });That work?
Cheers!
– Brook
Awesome!
It looks like there is a little padding being added around each of the day numbers in the datepicker. This CSS was fixing it for me:
.ui-datepicker td .ui-state-default { padding: 0; }In addition, I noticed the year/month selector was arranged vertically instead of horizontally. If that’s not intentional, this CSS will get them horizontal like they usually are:
.ui-datepicker select.ui-datepicker-month, .ui-datepicker select.ui-datepicker-year { float: left; }Did that work??
Cheers!
– Brook
