Events Page Search Bar Not Showing Location Search and View type

[Jadu]

Hi there,

I have a purchased license of Events Calendar Pro.

As above, when I upgraded to the latest version of tribe Events Pro, I lost the Location search and view type (List , photo, map, etc) in the Search Bar in the Events Page.

Can you help me debug this please.

Thanks.

[Brook]

Howdy Jadu,

I would love to help you with this.

Based on your description it could be any number things, possible a theme conflict. I would definitely like to dive in more. Could you share a link to your website, or event better your full system information? You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) If you can grab a copy of your system information and paste it here that will give me a lot of extra information to help diagnose the problem. Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public.

Also if you have a few extra minutes one common WP diagnostic test that might prove especially helpful is to do a “conflict test”. This guide walks you through how to test for a conflict, and then identify what is conflicting.

I look forward to diving in further here. Cheers!

– Brook

[Jadu]

This reply is private.

[Brook]

Howdy Jadu,

Thanks for getting back and detailing everything.

On your site I am noticing that you are using an older version of The Events Calendar, namely version 4.0.7. Could you update that to the latest 4.1.1, along with updating the other The Events Calendar plugins to 4.1.1 ? That will likely make the error go away.

Cheers!

– Brook

[Jadu]

This reply is private.

[Brook]

Happy to hear that! Thanks for getting back Jadu.

Cheers!

– Brook

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