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Hello Craig!
I am sorry no one responded here. We try and keep our topics to one person/issue per thread that way each user is receiving our full attention, and is thus responded to quicker and more accurately. Our forum software is designed around that philosophy. Unfortunately when the original poster marked this topic as resolved, your comment then never showed up in our questions queue. I am truly very sorry about that! Would you mind opening a new topic if you are still having an issue? Usually we will respond within 24hours, often times less than half of that.
– Brook
Hello again gian. I edited my last comment for you a bit. I had forgotten about our User Permissions panel in Community, so I was able to answer one of my questions once I replicated your settings.
Could you possibly let me know what browser you are using when you see the time reset?
Would you mind also grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose this. Hopefully something in your system information will help us solve this.
Another developer and I both retested on multiple servers to try and reproduce your problem of the event times being reset on edit, and we are unable to. Thanks for any more information you can provide. Cheers!
– Brook
Howdy integrity!
It is interesting that you are not seeing a “Reset Filters” link. Perhaps your theme is hiding it? On the Vertical Filterbar it appears just below the list of filers, on the Horizontal it appears off to the right.
This is the Javascript code that powers it. If you want to attach this to some other element, perhaps that will work better for you?
Please let me know if you have any more questions. Thanks!
– Brook
We might have figured out the problem. When I click on those two links you provided I am forwarded to the Facebook home page. That is a pretty good sign that I do not have access to see them. Are those events public? There will need to be in order for me and the Facebook importer to see them.
I think we are narrowing this down. Hopefully that will be the solution!
– Brook
You are very welcome! We do what we can.
By the way, if you have a minute or two, we would love it if you could write a few words about the plugin here. Happy developing!
– Brook
Howdy fmas490,
We do not really grab that tile from anywhere, that is part of your theme. Try a different theme and you will see that text does not appear. However, it might be possible to fix this by adding just a touch more CSS. Something like
.single-tribe_events .x-header-landmark {display: none;}should work.– Brook
Howdy cromerpier,
I am sorry! I misread your topic title when I originally responded. This problem might be simpler than I thought.
Could you please go to WP Admin > Evnets > Settings, and scroll down to “Recurring event instances”. Is this field currently checked? If so, when you uncheck it does the widget behave how you would expect?
– Brook
I am really glad that worked Eric! When you think up those harder questions let us know. Cheers! 🙂
– Brook
Howdy vetenskapochfolkbildning,
Fortunately you should not need administrative access in Facebook to import events.
When I go to that groups events page I see no upcoming events: https://www.facebook.com/groups/skeplund/events/
Can you show me some upcoming events that are in the group? Much appreciated. Thanks!
– Brook
Howdy adammostogl,
I appreciate your offering access to your site. Unfortunately I can not enable/disable plugins or themes for you. If you do not understand how to change themes, or enable/disable plugins, perhaps the person who originally installed your theme and plugins could assist?
Switching to the 2013 theme and disabling your plugins is the best way we have to isolate the cause of a problem. We definitely need to do that before we can try any other debugging steps, if we even need to do anything after running through my initial comment’s debug tutorial.
Does that make sense? Please let me know. Cheers!
– Brook
Howdy again custommods,
We do ask that you open a new topic for each problem whenever possible. However, since we have been running a bit behind this week in responding, I do not want you to have to open a new topic then wait for a response. In the future please do open new topics as it usually gets you the quickest response, but just this once I will happily make an exception.
Have you tried changing the Events Template found in Events > Settings > Display. I would not be surprised if the “Default Page Template” option worked for you better than the Default Events Template. You might try each of the templates to see if one of them brings your carousel back.
Does that make sense? Will that work for you? Please let me know. Cheers!
– Brook
I am sorry njainb, I did not quite follow your last comment. Is it possible that you could take a screenshot of the problem and post it here? If you are referencing some Facebook URLs as well, would you mind posting those here? Any information and descriptions you can provide will help us get on the same page. I really want to help you, so I appreciate whatever you can do. Thank you!
– Brook
Howdy fmas490,
Pardon my delayed response. For that you would just want to play around with the font-size. For example
font-size:.875em;. You might want to read up a bit on CSS and how to change fonts/sizes. Those should be fairly easy. However, if you have lots of changes, it might be best for you to hire a developer. We actually keep a list of freelancers who are quite capable of making changes on your behalf. You can obtain this list by emailing [email protected] and requesting it. Many of them cater to smaller jobs like yours, so it is definitely an options to keep in mind. Thanks, let me know if you need anything else relating to this matter. If not, would you please mark this topic answered? Cheers!– Brook
