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Howdy mending,
Good questions. To solve it from here you will definitely want to talk to your theme developers. The theme is likely running a backwards compatibility script for IE9 and under, to give them support for the placeholder attribute. The trouble is likely that their backwards compatibility script is not compatible with either our backwards compatibility script. Perhaps it would be possible for them to disable any scripts relating to the HTML placeholder attribute on Events calendar pages? That might fix it. Regardless, the above information should really help them narrow it down.
I wish I could make adjustments to that script to get it working for all themes. But that just is not possible. There are too many varieties of themes, and not all of them can even be fixed with hacks like that script.
I hope you are able to get this resolved. Cheers!
– Brook
Adam I have been unable to reproduce this. However, you did say that after you waited some time, then change the date, that is when we started seeing 2 or more occurrences on the front end. I am going to keep this open and try again in a couple of weeks to see if I can reproduce.
It is quite possible that one of your plugins or theme is causing this issue at the time you go in and edit it. If that were the case then none of our diagnostic steps up until this point would have ruled it out. Either way I shall keep trying to reproduce it if I can. Thank you for all your efforts in helping us nail this down, especially if it is a bug on our end. Cheers!
– Brook
Howdy Lars!
I am unable to reproduce this issue in the 2014 theme, only on your site with its unique theme. I bet if you switched themes you would find this problem goes away. Typically this sort of issue is related to a theme improperly submitting placeholder values along with the rest.
I have been working on an experimental hack to try and fix themes that do this (if possible). It is certainly not guaranteed to work as this is really your theme’s problem, but if it does work that is awesome! Paste this in your theme’s functions.php file. Please let me know if that worked. Thanks!
– Brook
You are welcome! Since that seemed to have worked for you I am going to close this thread. Cheers!
– Brook
Thanks Adam. I am diving into this today to see if I can reproduce it now that we have the specifics nailed down.
– Brook
Howdy atracksler,
I am glad you were able to nail this down. Now that you understand what is happening do you feel that this is a bug, or just that you did not understand our event splitting feature that allows you to move all future occurrences of an event to a different date, and thus split the series in two? Thanks for posting back with you resolution!
– Brook
Howdy gian,
We have done all that we can to try and replicate this problem, and are unable to on a variety of systems and configurations. This does not appear to be a bug that exists solely in our code.
It could be that this bug comes about due to:
- Your unique server configuration
- A corrupted install of a plugin or even WordPress itself
- A corrupted database
- Some other very rare uniquity
Because I am unable to reproduce it in any of our default environments, there is nothing more I can do. I hope you understand.
– Brook
Howdy websource,
That sounds good. My instructions above will definitely help you to obtain the SQL query (specific to your database) for selecting those events.
list of all attendees of the Event selected.
This one is a little bit trickier. In order to get a copy of that SQL if I were you I would use a function/tool like this. Then view the attendee list page with ‘?debug=sql’ in the URL. That should once again get you the exact SQL you need specific for your database.
– Brook
Howdy bobski!
The best way to change the wording of something is definitely by using the snippet I posted above:
This example snippet will allow you to change any text in our plugins,
Editing the language file directly is not a good idea, especially for the default language file. It does not always work as you have discovered, and each time we update the plugin you will have to migrate your custom code into our new and updated language file. However, using the nisppet above you will not face this issue.
If you have further issues, would you mind opening up a new topic here about your issue? In this forum we try to keep our threads focused on just one user’s problem. This ensures that we are addressing your specific problem instead of a general group one, and not possibly missing anything unique your situation. I hope you understand our reasoning here and do not mind this extra step, we have just found it serves our users best.
Cheers!
– Brook
Hello again Amanda,
I apologize for my belated response here. I was expecting you were going to post the result of this test, but you probably just forgot:
Just about literally 99% of the time one or both of those is the root cause for an issue like this; so I am surprised that the issue persists in 2013 with only The Events Calendar disabled. Would you mind trying that one more time, but also disabling the Events Filterbar as well. It might be possible that one of our plugins did not download properly, and is this corrupted.
Would you mind running through that test for me? Would it be possible that once you have disabled all plugins and reverted to 2013, you could once again copy/paste the system information for me? That will help us to narrow down any possible relevant data.
Or maybe you already go this fixed and that is why you have not replied. If so just let me know and I will mark this topic resolved. Thanks! Let me know if there is any information or something I can do to assist.
– Brook
Howdy again websource. I do not think I am understanding what you need to do. I just outlined how you can get the SQL for any query you can perform from your site’s database. Yet you are saying you want to query another sites database. Does that site have events calendar installed? I can only help you with Events Calendar queries. Please let me know. The more detail the better. Right now I do no understand your question so it would be impossible to answer it. Thanks!
– Brook
Howdy again eastbayaa,
I am glad the snippet is working in that case! In the future please keep in mind that we try to keep it to one issue per topic. We have found that this helps you get faster replies and ensures the best service. In the future if you do have a new issue like this, please open a new topic.
First of all make sure you are running the very latest 3.5.2 version of PRO, as we are continually optimizing our plugin and fixing issues if they are found. I can not see the link you posted, but it sounds to me like you are facing an issue similar to this:
- <span style=”line-height: 13px;”>https://theeventscalendar.com/support/forums/topic/widgets-backend-breaks-when-event-calendar-activated/
</span> - https://theeventscalendar.com/support/forums/topic/memory-issues-when-using/
In all cases the problem was solved by increasing the memory limit. Often times web hosts will allow you to increase the memory limit on your current server. Here are some helpful links regarding this:
- Here’s is how to upgrade WordPress’ memory limit, right from the WP Codex.
- Here is the PHP reference for modifying your php.ini memory limit. Sometimes this is necessary as well. Not all hosting plans allow you to edit the php.ini file, so you would need to consult with your provider on how to do it and if you need to switch plans. You might even ask them what the maximum allowed memory is for the current plan, and make sure you are already there.
Keep in mind that WordPress is a powerful application, and our Calendar only adds to that power. Often times the cheapest hosts out there simply will not accommodate all these features, especially once you start having a lot of posts or events.
If you have further updates to this issue, please do start a new topic and let us know what you have tried. Possibly provide a screenshot of the error. Thank you!
– Brook
Howdy serhan,
Thanks for quick answer and sorry for my delayed reply (I have been VERY busy). Good to know this functionality is coming! As far as 3.5 goes it is not yet a good time for us to make that change to upgrade (yet). I rather wait on some later 3.5.x releases before I start considering the possibilities.
I just wanted to let you know we already have some 3.5.x releases. But, they do not contain the functionality you requested. Simply behind the scenes changes that will make it possible to set arbitrary dates for recurring events.
Is it possible that you can return to this post when said functionality is added in some way? Of course I will follow the changes, but a heads-up would be nice!
I have added this thread to our internal tracker. A member of our support team should reach out when this has been released. But, either way keep an eye on updates & our changelogs. Often very useful info can be found in them.
To be clear though, we do not yet have a set release nor especially date for when this new feature will be released.
What are the possibilities of fixing this with a work around/add-on/you guys helping me out building this?!
As mentioned above we are already building it, and we are building it as fast as we can. There is not much else we can do to help you besides this. 🙁 I hope you understand. Cheers!
– Brook
