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Hello Miriam,
I understand your apprehension. Testing for conflicts will temporarily undo the customizations to your site while you test. It is up to you to reenable all the plugins and theme, and on rare occasion this might involve adding a widget back or some other item. If you do not feel comfortable doing this then certainly do not. We do not want you to have to reenable things you are not confident that you can.
We have a great tutorial for manually updating the plugin. The steps are the same for downgrading, except when you download the latest version you will select the 3.8 version of PRO instead of 3.9. And the Core version of 3.8 can be found here: https://downloads.wordpress.org/plugin/the-events-calendar.3.8.zip
Keep in mind though that eventually you will want to update the plugin. You especially want to update WordPress itself because they release security patches all the time. It also fairly common for other plugins and even WP themes to release security patches. Though I am proud to say our plugin is not one of those, as for at least the year I have worked here there has only been one security fix in one of our 10 plugins. But, the rest you especially want to keep up to date. From time to time when you update a plugin or your theme or even WP you might see compatibility issues arise from the latest versions, as you are evidently seeing now. If you do not feel comfortable fixing those issues, you might simply need to hire someone who can. We and much of the WP plugin/theme community are happy to provide you with advice on how to resolve those issues, but you will need someone on hand who feels comfortable going through the more technical tasks like testing for conflicts. I hope that makes sense.
The rest of the support staff has headed out for the weekend and I am hot on their heels. Let us know how it goes and we will check back Monday. Thanks for posting!
– Brook
I see you updated the post while I was responding! Well that works too. If you need anything else please feel free to open a new topic. Happy to help. Since this one is resolved I am going to archive it as per our forum policy.
Cheers!
– Brook
A fair question. I tried to respond with those instructions earlier but parts of it were deleted by the missing paragraph dilemma.
There are two ways to do that. One would be to hide it, via CSS. Just include something like this in one of your CSS files:
.tribe-events-adv-list-widget .list-date { display: none; }Another would be to follow our themer’s guide. If you create an override as per that tutorial for this file: /pro/widgets/modules/single-event.php then you can edit it as much as you want. You could remove those dates entirely from the HTML. This will update all widgets on your site to not show that date box. If however you only wanted to that for the list widget, /pro/widgets/list-widget.php, and replace the call to the single-event.php filewith the code from /pro/widgets/modules/single-event.php. Now you can modify it and remove the dates. The last couple of sentences might make a lot more sense once you are looking at the file.
Would either of those options work? Can I clarify anything to help you along, or answer other questions? Please let me know. And thanks again AJ for bearing with us.
– Brook
Please don’t delete this pagargraph:https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5
Please don’t delete this pagargraph either: https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5
And another test:
The snippet I was referring to is this one:https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5 It should style your calendar so that it looks like this: http://snag.gy/p8LHa.jpg Simply pasting that in your functions.php. We plan to patch it so that when you update to 3.9.1 your widget will look like that anyways, because the unstyled bit is a bug in 3.9. The snippet fixes said bug.
Pardon this, it is another test to confirm the above issue:
https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5
AJ, for whatever reason any paragraph which contains a link to the snippet I keep referring to will not post to our site. This is hilarious and very embarrassing. We are trying to figure that one out. I am going to email you directly.
– Brook
It did it again! I am so sorry. This is ridiculous. I am trying to break this paragraph up into indificual sentences to see if it will post. The snippet I was referring to is this one: https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5
It did it again! Will this work? Missing paragraph follows… The snippet I was referring to is this one: https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5 It should style your calendar so that it looks like this: http://snag.gy/p8LHa.jpg Simple pasting that in your functions.php. We plan to patch it so that when you update to 3.9.1 your widget will look like that anyways, because the unstyled bit is a bug in 3.9. The snippet fixes said bug.
I am sorry for the double post. We are definitely having issues with the new site. For some reason it has once again removed a paragraph from my post. And no matter what I do I can not add it back it. I also can not delete the old one. We just launched yesterday so we will continue to work at this.
The snippet I was referring to is this one: https://gist.github.com/jesseeproductions/9ac665ddcdef95c8a2e5 It should style your calendar so that it looks like this: http://snag.gy/p8LHa.jpg Simple pasting that in your functions.php. We plan to patch it so that when you update to 3.9.1 your widget will look like that anyways, because the unstyled bit is a bug in 3.9. The snippet fixes said bug.
Cheers!
– Brook
Ahh on closer inspection it is a list widget. I was reading the wrong thing in your source code. My mistake.
The root of the problem is actually related to a bug in 3.9 that we plan to fix in 3.9.1. If you try pasting this snippet in your theme’s functions.php file then your widget will look like this.
To answer your question about how to customize it, yes that is the exact file. You can modify it by following our themer’s guide tutorial. It will walk you through copy/pasting that file into your theme so that it can be properly customized. You probably want to paste that snippet first though, to make customization easier.
Thank you for double checking. I apologize for the confusion I caused. You are welcome for the replies. Please let me know if there is anything else I can do. If not, mind marking this resolved? Cheers!
– Brook
Ahh on closer inspection it is a list widget. I was reading the wrong thing in your source code. My mistake.
The root of the problem is actually related to a bug in 3.9 that we plan to fix in 3.9.1. If you try pasting this snippet in your theme’s functions.php file then your widget will look like this.
To answer your question about how to customize it, yes that is the exact file. You can modify it by following our themer’s guide tutorial. It will walk you through copy/pasting that file into your theme so that it can be properly customized. You probably want to paste that snippet first though, to make customization easier.
Thank you for double checking. I apologize for the confusion I caused. You are welcome for the replies. Please let me know if there is anything else I can do. If not, mind marking this resolved? Cheers!
– Brook
We are going to archive this topic since it has been inactive for a while. If you need anything else please open a new topic. Cheers!
– Brook
Hello again!
That’s no good. I actually do not think this is related. The issue you have described crops up, and unfortunately every time it seems to be the result of a plugin conflict. Sometimes a caching plugin.
Can you try testing for a conflict? I think that will reveal the culprit. If it is a caching plugin, does simply clearing the cache help? If it’s a security plugin, does disabling WP Admin lockdowns make it work?
Let me know and I can assist you further.
Cheers!
– Brook
Hello again AJ,
That is comical. I typed up a reply but the first paragraph is now missing! Not sure if that is user error or a glitch in our new site, probably user error. My bad.
This is our default format: Month name, D @ HH:MM. You can see that in action in this screenshot. If so, you can change this format, by adding a year or putting the day before the month, by editing your date format settings in WP Admin > Events > Settings > Display, and editing the field “Date without year”.
It looks to me like your site is not using our list widget, it is using the Mini Calendar widget but hiding the calendar and it’s missing the calendar styling. To fix that if you go to WP Admin > Appearance > Widgets, and delete the calendar widget but replace it with the list widget then your widget should look like my example screenshot above without the unstyled “Thu 09” and such appearing before each event title.
Did that work? Do you have any other questions or anything?
Thanks AJ!
– Brook
