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Howdy Diana!
I would love to help you with this. If you go to WP-Admin > Events > Settings > Filters, you can select any additional fields you have added in the “Available Filters” box on the left. Just add whichever additional field contains the “category filed” data, and you should be good to go. A full tutorial on these options can be found here. Does that answer your question?
Just so you know our policy regarding response times, we do our best to always respond within 24 hours to a topic. I am sorry this was not made clear to you already. We do our best to thoroughly inform people by including that detail prior to checkout, on our forum homepage, and countless other areas on the site. But sometimes it still gets missed. 🙁 Hopefully that helps clarify why you had not got a response yet, we didn’t have enough time to get back to you.
One other thing I should mention while we’re on the topic, bumping threads doesn’t work very well in support forums. Even WordPress.org recommends against it because it moves your thread from the middle or front of the Q to the back. Unfortunately this is just due to the nature of using support forums. It can actually lengthen the time until you get a response, sometimes to 24 hours from your last “bump”.
Cheers!
– Brook
Hello again sdep,
We did see two other people with an issue that might have been the same thing you faced. To fix it, after updating they went into their settings page ( WP-Admin > Events > Settings > Display ) and changed which views were available, then hit save. First they disabled all views but one, then reenabled all the views they needed. This caused the 404s to go away.
If you are inclined to give this update another whirl then following the above steps after updating is certainly a likely fix. Or you might choose to wait until 4.1.1, we are fixing a few bugs in that and it might impact for issue as well. It’s hard to be certain without trying the update again.
Does that sound like a plan?
- Brook
Good to know, thanks for double checking. What QR app are you using? Do you have an Android or an iOS device?
- Brook
That’s interesting. It’s possible one of our CSS changes opened up this conflict then. The z-index for that menu is rather low, only 4. On the one hand that’s nice because you don’t want it to appear over main menu drop downs and such, on the other hand it might be just a touch too low. We’ll keep that in mind for possible future changes. But even if we do make some changes you can keep the current CSS fix in your theme, it will guarantee compatibility.
Cheers!
– Brook
Howdy sdep,
Thank you for opening a new topic and sharing your system info. That is super helpful, it has answered a few of my questions already.
We have seen a few people have 404 issues since the update and we are tracking those now trying to find a common cause. We are fixing at least one of them in 4.1.1 which is due out in a week or two, but that might not address every issue.
I have a question into the team to see if anyone has found more info yet. Once I hear back I will get back to you here and see if we’d recommend you update now and run through some steps, or just wait for a future version like 4.1.1.
Let me know if you have any questions in the mean time. Cheers!
– Brook
Howdy Joel,
I see lots of discussion around this similar issue, outside of my thread, so obviously I’m not the only one seeing this. Any progress with other folks?
There is a similar issue right now with Month View Ajax not working, but when I asked the team earlier no one had seen any similar threads limited to just List View. I believe this to be distinct, as did the rest of the team.
– when I resize the window in the month view, the days of the week do NOT go to the short version as they should with the bootstrap datepicker strings
– the week view, when I scale down the window size, or view on mobile, there are no events showing, just the previous/next links
These two things are confirmed bugs that we are planning on fixing shortly, perhaps as soon as two weeks out. If you need a faster fix though these bugs were not present in 4.0.7 so Downgrading the plugin would be an option there.
– no drop-down calendar when I click in the “Events in” on the search bar
I’m inclined to think this issue is related to the paging one. When paging back and forth the server sends a valid Ajax response, which means this should be a JavaScript glitch. The drop down is also JavaScript and could certainly be affected by the same glitch.
So… I can share a copy of the database with you… do you have an FTP site to upload to?
Thank you Joel! We do not have an open FTP site. However, you could send it as an email attachment to
or upload it DropBox, Google Drive, or any private filesharing service you prefer. Would that work?Cheers!
– Brook
Thanks for getting back. Hmm that’s strange. The second line of CSS I shared should undo that for the categories. That’s the entire reason I added that line. Did you copy/paste both of them or perhaps just the first one?
- Brook
Howdy Mark,
I am puzzled as well. Every other site we’ve seen does not exhibit this problem. Is it possible you update your theme at the same time? Or perhaps you have not disabled autoupdates? Either way this appear to be a conflictbetween TEC and your Theme so the only way to resolve it is a little custom code.
Does that all make sense?
Cheers!
Howdy again,
Thank you for the very thorough debugging, Joel. It’s very helpful to know what happened at each step.
Would you mind installing the Debug Bar on your website? With that active and while still logged in, can you try paging back and forth to see if it shows any errors? The errors will be in the upper right.
Could you also double check that you do not have any pages or posts which contain the word “classes” in the slug or title. Do you?
Would you be willing to share a copy of your database with us so we can try to reproduce this locally?
Thanks again for working with us on this. Sorry it’s proving to be so difficult to narrow down.
- Brook
Howdy sdep,
That is interesting. We have since fixed the above bug. Did you try upgrading to 4.1.0.1? Or was it just 4.1 that you upgraded to?
Would you mind continuing this conversation in a new topic dedicated to your problem? It sounds separate from this one.
Cheers!
- Brook
You’re welcome Leanne. They are very good chaps over there, hurt nothing but success stories. All the best!
- Brook
Howdy Mark,
Thanks for the detailed description and opening a separate topic. That is very much appreciated.
The fix here should be adding a little bit of CSS to one of your theme’s CSS files:
.datepicker.dropdown-menu { z-index: 999 !important; }I just tested that CSS and it causes the datepicker to be on top again. Do you know how to add that? Can I be of further help here?
Cheers!
– Brook
Thank you Matt!
I see what’s going on now. Your theme has a script in place that swaps the HTML <select> element out for some custom divs. This will definitely impact the styling a good bit, and be fairly difficult to modify.
There is one workaround I can think of to modify their width without having to fight your theme’s styling:
table.tribe-community-event-info tr td:last-child { padding-right: 50%; } body table.tribe-community-event-info tr td:first-child { padding-right: 0; }Does that CSS do what you want? Our options are a bit limited with this theme, but it might just fit your needs perfectly!
Cheers!
– Brook
Well that’s some good progress.
I have inspected your site again and am seeing the same thing. The original error message that also affected list view is now gone. Excellent! That means that we solved one problem, and are now facing a new one.
We now need to start diagnosing the second problem now that the first one is fixed. I hate to ask this but I must, can you redo the conflict test now? I know you already did it once, but at the time we were facing the other issue as well so the test did not tell us everything. Now it will work at isolating the source of this second problem.
Please let me know if you have any questions. Cheers!
– Brook
