Brook

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Viewing 15 posts - 1,516 through 1,530 (of 4,796 total)
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  • in reply to: The Google Maps API daily query limit has been reached! #1091719
    Brook
    Participant

    Interesting. I hope that works out. I’m sad to hear your host can’t be of more assistance here.

    It’s worth mentioning we are looking into bypassing the server entirely in the future, and doing all geocoding requests on the client side. This will help avoid this error in most every case, but is still at least a few releases away from becoming a reality.

    Let us know if you need anything else. Cheers!

    – Brook

    in reply to: Event Calendar PREVIOUS-NEXT features not working #1091127
    Brook
    Participant

    This reply is private.

    in reply to: Event Calendar PREVIOUS-NEXT features not working #1091126
    Brook
    Participant

    Howdy Joel,

    Good question. I am seeing those errors in the Ajax response. So I first open up firebug, then I click < Prev Events, then I switch to Firebug’s network tab which should now have an Ajax query to wp-admin-ajax.php. When I inspect that response you can see an error message generated by your server.

    Could you try adding the following code to your theme’s functions.php file:

    if ( class_exists( 'Tribe__Admin__Notice__Archive_Slug_Conflict' ) ) {
    remove_action( 'admin_init', array( Tribe__Admin__Notice__Archive_Slug_Conflict::instance(), 'maybe_add_admin_notice' ) );
    }

    That might fix things in this case.

    Gary thanks for chiming in with something you expect to be related. To clarify, the symptoms Joel is experiencing are very common. Anything at all that breaks Ajax of JavaScript, and there are truly countless things in WordPress that break those, will manifest the exact same symptoms. But 99% of the time the root problem is different, the symptoms are merely the same. It’s sort of like the common cold. With that in mind, are you seeing the same error message as Joel:

    Warning: in_array() expects parameter 2 to be array, boolean given in …/wp-content/plugins/event-tickets/common/src/Tribe/Admin/Notice/Archive_Slug_Conflict.php on line 49

    Or, do you just have similar symptoms? If it’s just similar symptoms would you mind opening up your own topic dedicated to your issue, that way we can help you with your specific problem? One thing I would do first though before opening it up is finish the conflict test. If it is a conflict, especially with a popular plugin, it will help us narrow things down so we can begin working on a solution instead of steill hunting for the source.

    Let me know if you guys have any followup questions in the mean time. Cheers!

    – Brook

    in reply to: Dates and times not showing up in list view #1091123
    Brook
    Participant

    It’s been my pleasure. Let us know if you need anything else!

    • Brook
    in reply to: Dates and times not showing up in list view #1090861
    Brook
    Participant

    Howdy Brandy,

    That’s excellent news. Definitely possible to change the font size:

    body .tribe-event-schedule-details { font-size: 1.25em; }

    1.25 makes it 125% the original size. 1.5 would make it 150%, 1 would keep it the same… So you can play with it and find what works best for you.

    Once the original issue that sparked this topic is settled mind marking this resolved? You should always feel free to open a new topic for a different issue, and we’d be happy to help. But we try to keep each topic focused on one issue.

    Thanks!

    – Brook

    in reply to: Day view showing Jan, 1 1970 as the date on all pages #1090858
    Brook
    Participant

    Thank you very much! I am happy you were able to find the cause. Please let us know if you ever need anything else. Cheers!

    – Brook

    in reply to: How to hide who's attending #1090854
    Brook
    Participant

    Awesome! Thanks for getting back, happy you found what you needed.

    Cheers!

    – Brook

    in reply to: The event calendar disappeared #1090853
    Brook
    Participant

    Howdy WiseSound,

     

    I’m sorry that it disappeared. It sounds like you might have hit a bug a few other people did. In which case you have two fairly easy remedies, just whichever works best for you:

    1. If you made a backup before updating as WordPress recommends, just revert then update again. It should work this time as we have a slightly newer version out.
    2. Or, delete the plugin and reinstall it. Deleting the plugin doesn’t remove data so you shouldn’t need to worry about that, but of course as always WordPress recommends backing things up before changes like this just to be doubly safe.

    If you need further help would you mind logging in so I can verify your support access? Or, if you don’t have/want a license (which includes a year of support) you should checkout the volunteer community on WordPress.org: The Events Calendar. It’s not the same level of support, but it’s free! We even check those forums once each week and help to the extent we can.

    Cheers!

    – Brook

    in reply to: List of Registrant Information #1090849
    Brook
    Participant

    Howdy Chip,

    The tickets plugin is the easiest way to track registrants, because it allows them to RSVP or purchase a ticket and it allows you to export that data. You will note there are two tickets plugins: Event Tickets and Event Tickets Plus. You might only need the free Event Tickets for your needs, I’m not sure but you can try it out now and see if it works.

    If you want to export the actual event itself, like the time, the venue, and the organizer’s contact info, then you can download it as an iCal file.

    Does that answer your question?

    Cheers!

    – Brook

    in reply to: Export features #1090846
    Brook
    Participant

    Howdy Francesco,

    Good question. There is no export to CSV feature. We can import those, but not export. You can however export events just like you would any other Custom Post Type. So for instance the official WP Import/Export tools work wonders, you can export as an XML. You might also find something that lets you export as a CSV out there, and best of all it’s likely to be free. But we do not offer such a feature ourselves.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Event Calendar PREVIOUS-NEXT features not working #1090844
    Brook
    Participant

    Howdy Joel,

    Thanks for so clearly detailing everything. Sorry this is giving you troubles.

    I have some good news, it is likely you will fix all of these issues at once we find the cause. They seem to all stem from a JavaScript error.

    When I tried those steps on your site I get the following error:

    <b>Warning</b>: in_array() expects parameter 2 to be array, boolean given in <b>/home2/dcggroup/public_html/durangolearns.com/wp-content/plugins/event-tickets/common/src/Tribe/Admin/Notice/Archive_Slug_Conflict.php</b> on line <b>49</b>

    <b>Warning</b>: Cannot modify header information – headers already sent by (output started at /home2/dcggroup/public_html/durangolearns.com/wp-content/plugins/event-tickets/common/src/Tribe/Admin/Notice/Archive_Slug_Conflict.php:49) in <b>/home2/dcggroup/public_html/durangolearns.com/wp-content/plugins/the-events-calendar/src/Tribe/Template/List.php</b> on line <b>137</b>

    That’s not an error I have seen before. It likely stems from a “conflict”. In order to proceed we will need to test if a conflict is happening, and if so narrow it down so we can find a fix for it. This guide walks you through how to test for a conflict, and then identify what is conflicting.

    Does that all make sense? Please let me know.

    Cheers!

    – Brook

    in reply to: Removing items from Event page #1090841
    Brook
    Participant

    Howdy Debora,

    I would love to help you with this.

    It sounds like the blue bar you’ve described is unique to your theme. Would you mind sharing a link to the page in question here so I can have a look? From there I can show you how to hide it.

    Do you wish to just hide the buttons with CSS (which is easy to do), or completely remove them from HTML (slightly more difficult)?

    Cheers!

    – Brook

    in reply to: Error Message at log in #1090840
    Brook
    Participant

    Howdy Sarah,

    Sorry that error message isn’t more clear. What it is saying is that somewhere on your site is a post or a page that is trying to steal the yoursite.com/events/ URL. If you go into your WP Pages, do you see one titled events? Or perhaps in your WP Posts. If you delete that page the error will go away. Or you can just click the X on the error message and make it go away that way. But if you do that the post/page that is trying to display will never display, or might cause unexpected issues with the calendar.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: The Google Maps API daily query limit has been reached! #1090836
    Brook
    Participant

    Howdy Juan,

    I would love to help you with this.

    It is a more descriptive version of that same error. The root problem is still the same as you’ve hit in the past — shared IP and someone else on the same server is using up your queries.

    Have you looked into switching servers? Many hosts offer a dedicated IP for a few bucks more a month, or will swap you to a different shared server/IP for free. If you can find a different shared IP that doesn’t go over the limit you could stay at the same cost.

    • Brook
    Brook
    Participant

    Thanks for giving the update a whirl and getting back! Sorry for the hiccup there.

    Let us know if you ever need anything else. Cheers!

    – Brook

Viewing 15 posts - 1,516 through 1,530 (of 4,796 total)