Brian

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Viewing 15 posts - 9,631 through 9,645 (of 11,256 total)
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  • in reply to: Unsubscribe link in event notification email #901952
    Brian
    Member

    Hi,

    Sorry for the issues with SiteGround and the unsubscribe links on alerts.

    You are talking about the alerts being sent setup from this page:

    Events > Settings > Community Tab > Alerts Section

    Correct?

    If so if you follow our themers guide:

    To move to your theme and then edit this file:

    the-events-calendar-community-events/views/community/email-template.php

    You can add the unsubscribe link the way you would like before the closing body tag as html without having to use php.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Admin Demo #901945
    Brian
    Member

    Hello, thanks for the interest in our plugins. We are working on create an admin demo site, but we do not have one.

    I would encourage you to look at our New User Primers for any of our plugins as that will give you the best overview of all the admin functions.

    https://theeventscalendar.com/the-events-calendar-for-wordpress-tutorials/#primers

    Then if you have questions please let me know then.

    Thanks

    in reply to: Add HTML before event content on photo view page only #901937
    Brian
    Member

    Hi,

    I can help you out there. It is possible to achieve, but not from the settings page. If you follow our themers guide:

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    and then move this file to your theme and edit this file:

    /events-calendar-pro/views/pro/photo.php

    There you can add your banner and it will only show on the Photo Page.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Button text missing on events page #901929
    Brian
    Member

    Hello,

    Sorry for the issues with the missing button text. I can help out here.

    I took a look at your site and not sure which buttons are missing the text. the details buttons and find events buttons both showed for me in the latest version of Firefox. What browser are you using and does clearing the cache help?

    Let me know what you find out and I can help out from there.

    Thanks

    in reply to: Events Calendar Pro + Mantra theme: event posts order. #901922
    Brian
    Member

    Hi,

    Sorry for the issues you are having with this snippet. Could you provide a link to where you got the snippet from so I can see the context in which they gave it.

    Also can you share the errors you are getting.

    Let me know and we can go from there.

    Thanks

    in reply to: Community Events's front end page problem #901913
    Brian
    Member

    Hi,

    First the Community Events Front End form creates its own login form if you have set for registered users only.

    As for customization to the form fields.

    You can edit some fields, by following our themer’s guide;

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    To learn how to move the Community Events templates to your theme to modify.

    You can also use this guide to change text:

    https://theeventscalendar.com/relabeling-the-venueorganizer-sections-in-single-event-view/

    It is not specially for the Community Events Add On, but will work using that method.

    We are not going to be able to provide much more then this on a customization, but if you have any follow up questions please let me know.

    Thanks

    in reply to: No customer emails #901904
    Brian
    Member

    Ok thanks for the information and glad it is working for everyone else on your site. I am going to close this ticket as there is nothing more we can do on this. However, if you find out something new please come back here and post a new ticket and reference this one and we can help out using the new information.

    Thanks

    in reply to: Changed the ticketname .. big mistake?! #901897
    Brian
    Member

    Correct, it does not sounds like iDeal would be the cause of this. It sounds like a conflict is occurring so the first step would be to have you follow testing for conflicts guide and see if that helps narrow down the issue:

    https://theeventscalendar.com/support/documentation/testing-for-conflicts/

    You can also view all the tickets here on your site using this url to verify there are 3 tickets for that event:

    yoursite.com/wp-admin/edit.php?post_type=tribe_wooticket

    Let me know what you find out from the conflict testing and we can go from there to resolve this.

    Thanks

    in reply to: Front End Sales Reports #901890
    Brian
    Member

    Sounds good.

    Here is some more coding to help you out. It is a shortcode that shows the amount of attendees for a given event.

    https://gist.github.com/barryhughes/20223522018db6046cc7

    You maybe to use that to get almost what you are looking for and then can modify it from there.

    That is about as much help I can give on customizations, so I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Eventcalendar with category subscription #901881
    Brian
    Member

    You can download the core version of the Events Calendar and that setups the main calendar:

    The Events Calendar

    Usually by default at this url:

    yoursite.com./events/

    It is possible to change the events slug, but there must be a slug so you cannot make the home page the main calendar without customization, which is beyond the support we can provide.

    There is a demo of the calender here as well:

    http://wpshindig.com/events/

    Let me know if you have anymore questions related to this.

    Thanks

    in reply to: List View Changed with Update #901876
    Brian
    Member

    Hi,
    I think you are talking about this layout: (from our demo site)

    http://wpshindig.com/events/list/

    Correct?

    I looked at your site again and notice you are using the Enfold theme. That theme includes some extra customizations for the Events Calendar and from time to time creates issues such as this.

    This thread here talks about some of those issues and provides some coding to removing their configurations:

    Enfold 3.0 and Tribe Events Calendar 3.8

    Enfold is going to be a better place to start to resolve this then us as the source of the formatting is coming from them. However, if you follow that link and have any questions we can try to help out as much as possible.

    Let me know what you find out.

    Thanks

    Brian
    Member

    Thanks you, you too. Since you marked this resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Google Maps not Displaying Pin #901865
    Brian
    Member

    Ok so it looks like single-events.php in your theme is causing the issue. Unfortunately, there is not much more we go do on this as the issue is being created through a customization. So it looks like the only way to solve this is to have you start with a new single-events.php template and add your customizations one or two at a time to test what is creating the conflict.

    There is not much more we can do on this so let us know what you find out.

    Thanks

    in reply to: Add contact form to event (title of event, date…) #899235
    Brian
    Member

    I would like to help, but I am afraid that adding the event title is done by the form plugin. So it would be different depending on what form plugin you use and I cannot provide coding for 3rd party plugins.

    I can tell you that Event’s are WordPress Custom Post Types so anything like get_the_title() will work for an event.

    The date of the event is stored as a custom field so you can use WordPress functions to get that ( get_post_meta() ). The custom field name for the start date is:

    _EventStartDate

    That is about all I can do to help on this one you are going to have to play around with the form plugin to get that information in there. That is not something we can support.

    Thanks

    in reply to: Add contact form to event (title of event, date…) #899225
    Brian
    Member

    Hello,

    I can try to help out here. Contact Form 7 or Gravity Forms or Ninja Forms might work. It would involve setup on one of those to get the title of the Event. The event is a custom post type so the form system if it can get the title should not have a problem doing it.

    Once you have the form you can either add it to the content if they have a shortcode or follow our themer’s guide to place it in the template:

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    That is about all we can do to help out on this as we cannot support how to create a form in another plugin. If you have any questions after reviewing the themer’s guide. Please let me know.

    Thanks

Viewing 15 posts - 9,631 through 9,645 (of 11,256 total)