Brian

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Viewing 15 posts - 8,071 through 8,085 (of 11,256 total)
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  • in reply to: Preview not displaying in Month View #940990
    Brian
    Member

    Ok thanks for the information.

    Looks like there maybe another conflict.

    Can you please follow our testing for conflicts guide and see if that helps narrow down the issue:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out and we will go from there.

    Thanks

    in reply to: Change title from event to class #940988
    Brian
    Member

    Hi,

    Thanks for purchasing our plugin.

    We have this guide for changing the word events, is this one not working for you?

    https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

    And our plugin only has a shortcode to display the Mini Calendar. We are working on adding more, but that is it for now.

    There is the Event Rocket Plugin an unofficial plugin maintained by some of our developers that has shortcodes in it:

    Event Rocket

    It has a List Shortcode that maybe just what you are looking for.

    Let me know about that first snippet to change the text.

    Thanks

    in reply to: Events calendar pro demo look #940987
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    Do you have a link to your site? I maybe to suggest some css to get the look closer to our demo site.

    Please send the link and we can go from there.

    Thanks

    in reply to: Automatic import Facebook events to events #940986
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    So Steps 3 to 5 should already be Automatic.

    How many different Pages are you importing from? (can you provide the ids in a private reply?)

    Do you have the WordPress Cron Disabled?

    What is the setting for the Frequency for importing events?

    Let me know about those 3 and we can go from there.

    Thanks

    in reply to: List Upcoming and Past Events at /events #940985
    Brian
    Member

    Hi,

    I did not see the coding you place there, could repost it?

    We have the tribe_get_events function.

    With a guide here:

    Using tribe_get_events

    Is that what you are looking for?

    in reply to: Sort by date #940960
    Brian
    Member

    Hi,

    Thanks for reposting in the Forum. It looks like you are having a rare issue that we have a fix for in the next release.

    In the mean time does the solution in this link fix the issue for you:

    After latest update upcoming events showing out of order

    It requires editing one line of code in this file:

    the-events-calendar\lib\tribe-event-query.class.php

    Please backup your site before making any edits and we are unable to edit this file from WordPress.

    Let me know if that works for you.

    Thanks

    in reply to: Example site using Events Pro with user submissions #940958
    Brian
    Member

    Hi usama,

    Sorry for the issues you are having.

    Can you please login to your account here @ theeventscalendar.com and post your issues in the Pro Forum where we can help you one on one.

    This is an old thread and not related to you issues so I am going to close this thread.

    Thanks

    in reply to: Preview not displaying in Month View #940942
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot them with you.

    I took a look at your site and see this javascript error:

    TypeError: a.cookie is not a function
    http://sommevents.com/wp-content/plugins/woocommerce/assets/js/frontend/cart-fragments.min.js?ver=2.2.11
    Line 1

    I think it is because there is this 404 error for a WooCommerce Script:

    "NetworkError: 406 Not Acceptable - http://sommevents.com/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.3.1"

    See if reinstalling WooCommerce helps fix the issue and we can go from there.

    Thanks

    in reply to: Add Custom Post Type Events to the Calendar #940939
    Brian
    Member

    Hi,

    Thanks for Purchasing our plugin.

    There maybe a way to add events created as a custom post type to the calendar, but it would take a significant customization to do that and not something we can support.

    We have our themer’s guide to modify templates that might help you display custom fields the way you want them to:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    This is the custom post type for our events:

    tribe_events

    And the Event Category is

    tribe_events_cat

    You could use something like Advanced Custom Fields to create the custom fields.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: buy now link with varied / unknown vendors #940937
    Brian
    Member

    Hi,

    Thanks for purchasing Pro.

    I can help you out. We do not have a feature to add a custom link for a buy now button per event.

    You could use our themer’s guide to see how to edit the list view templates in your theme and add you own:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    You could create a custom field to put the link in and then use some php to display the link in the template how you would like it.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. It could be possible to email the event author when an order is placed, however, we do not have that as a feature.

    It could be done with a customization, but that would in WooCommerce to detect new orders and then emailing an author of the event and unfortunately, that is beyond the support we can provide.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Do you have front-end posting for events #940935
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. We have the Community Events Plugin that does front end event creation and it only requires the free version of the Events Calendar to work.

    I recommend looking at the New User Primer to see all the features of it:

    New User Primer: Community Events

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins.

    The thread is not closed and I can help you out.

    Community Events does not have a feature to have users create tickets for events or view attendees for events. It could be possible with customization, but that is beyond the support we can provide.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Pay At Event Tickets #940933
    Brian
    Member

    Hi,

    Thanks for using our plugins I can help you out here.

    All of our ticketing plugins have similar features, but it is possible one of the other 3 might resolve your problem as they behave differently from WooCommerce in regard to orders.

    For your first two questions I think it is related to WooCommerce orders and them having to be completed for the tickets to show in the Attendees List, since it sounds like you are using COD for some of the orders and those are not being completed they are now showing in the attendees list. That is how WooCommerce is built and something we followed with WooCommerce Tickets.

    3). A small to moderate number of events we wish to not offer COD/Pay at the Event tickets, and as far as I can see, WooCommerce only allows us to configure and use the COD payments or not use them, I can see no way to use them for certain events / products / “tickets”. Is this correct?

    There maybe a way to change the payment process per product, but that is a customization on WooCommerce’s side.

    Let me know if you have any follow up questions and we can go from there.

    Thanks

    in reply to: Community Calendar Authorisation #940931
    Brian
    Member

    Hi,

    Thanks for the interest in Community Events.

    We have notifications in Community Events for whenever an event is created.

    You can see that feature and all the others in our New User Primer:

    New User Primer: Community Events

    I recommend looking over that to get an idea of exactly what the plugin can do.

    Thanks

Viewing 15 posts - 8,071 through 8,085 (of 11,256 total)