[Brian]

Hi,

To apply to our non-profit program for Pro please follow the steps here:

https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

Cheers

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

Hi,

Sorry for the issues you are having.

This should be fixed now going forward.

If you updated 4.1 within the first 48 hours it changed the folder name and now 4.1.1 changed it back to the correct name.

So the issue should be resolved from now on.

If it is not let us know.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Ok thanks for the feedback.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Great glad it worked itself out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Sorry for that.

If you were an early adopter of 4.1 (first 48 hours) it changed the folder name and caused the plugins to deactivate.

If you did not change the folder names it would have done it again on 4.1.1

That should be the end of it and from now on the folder names are correct and you are all set.

If you continue to have any issue let us know.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Brian]

No worries, maybe it was a caching issue and worked itself out.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi tambourine,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one.

Having said that please update to 4.1.1 and that should resolve the issue.

If not please report back in your own ticket and we can help out.

Cheers

[Brian]

It looks like your site is not able to send emails. Which happens depending on your hosting.

I would look into setting up SMTP email on your site following this guide:

http://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/

[Brian]

Please consider adding the period for consistency.

You are the first person I have seen suggest that. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

http://tribe.uservoice.com/

I tested the Week Starts on and it worked for me. So not sure what it is not doing the same for you unless the script is cached on the front end and not updating until it gets cleared.

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

No worries, it was not something we included in the release notes although maybe we should have.

I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

https://theeventscalendar.com/support/forums/

Thanks again!

[Author]

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