[Brian]

Hi,

Thanks for the interest in our plugins.

Our plugin is setup with custom WordPress capabilities that you maybe to use to achieve your goal. The events, venues, and oraganizers are all custom post types and the information is saved in custom fields.

However, we do not support the scenario you are looking for with our current features and it is beyond the support we can provide to help on customizations.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our Ticket Plugins.

Unfortunately, it is not possible to ask for more information for the tickets from our plugin.

It is a feature we are looking to add and have it on our roadmap, but I do not have a timeline when it might be released.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I took a look at your site and see the Calendar in the header-wrap div, but at least not in the header tags.

That looks to be the way your theme and our plugin interact.

If you would like to change it you can follow our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

And move the main event template and close off the .header-wrap div there.

If it is not causing problems I would consider leaving it as is.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our Ticketing Plugins.

Unfortunately, it is not possible to add a unique name to each ticket in the attendee list.

It is a feature we are looking to add and have it on our roadmap, but I do not have a timeline when it might be released.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

I can help you out on the license issues.

Please login to your account on theeventscalendar.com and go to the License Section from the link in the top right.

There find your license and click disconnect now from temporary domain. Then go to the live domain and add the key.

Let me know if that works for you.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Yeah sorry for the bad news it is just beyond the support we can provide on customizations.

Plus this is so far out from what the plugin does it is just guesses on how to make this work so it would take a lot of trial and error to get it working.

You can try to go into the view directory of the plugin and pull the get template functions and see if you can get that to work.

the-events-calendar\views\default-template.php

That is where I would start with this.

[Brian]

Hi Fred,

It is not a feature to have multiple Organizers per event and we do not have any coding to make that happen either.

If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

http://tribe.uservoice.com/forums/195723-feature-ideas

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I can try to help your out here for the most part customizations are beyond the support we can provide.

Here is some information about the Organizer Custom Post Type and Custom Fields to help get your started:

Organizer Custom Post Type ( tribe_organizer )
_OrganizerOrganizer
_OrganizerEmail
_OrganizerWebsite
_OrganizerPhone

To get Organizer ID for an event use this function:

tribe_get_organizer_id( $event_id );

Using that information you could check for an Organizer name is this custom field: _OrganizerOrganizer

Let me know if you have any follow up questions.

Thanks

[Brian]

I think it is quite the challenge to show a Year View as 12 Mini Calendars and unfortunately, there is not much we can do to help on a customization of that size.

[Brian]

Hi,

Thanks for the interest in WooCommerce Tickets.

WooCommerce tickets can only be created in events themselves and then show on that single view of the event for purchase. It is possible to edit the ticket product to show on the shop page.

Tickets are added to a cart like any WooCommerce Product and then go through the WooCommerce Purchase Process.

Tickets for the event are generated and emailed once an order is marked complete. By default WooCommerce does not Auto Complete Orders, but there is coding to do that:

http://docs.woothemes.com/document/automatically-complete-orders/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

I can help troubleshoot this with you.

First can you please verify in your plugins that both The Events Calendar and the Events Calendar Pro are active.

And do you have any other events plugins active?

Let me know and we can go from here.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

When you try to change the default view does it not change at all in the select box? Or does it not save once you have made a selection?

Does any other changes in the settings work?

If you run through out testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

Does that help narrow down the issue?

Let me know and we can go from here.

Thanks

[Brian]

Hello Again!,

The image you select in the Event above the tickets is for the Ticket Email.

For the Cart Image that is from the WooCommerce Product Featured Image to add that you will have to click Edit in WooCommerce and add a Featured Image to the ticket/product.

Then it will show in the cart.

Does that help?

[Brian]

Thanks for providing this coding for us.

Glad you have a fix.

We do have a fix for this in our next release and I am adding this ticket to our internal one for reference.

Thanks again for sharing.

[Author]

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