Forum Replies Created
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Brian
MemberFrom my testing in 4.1.1 the Week View is working again in mobile devices.
So I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
April 4, 2016 at 7:56 am in reply to: Can users sign up for an event with the Events calendar product. #1097877Brian
MemberHi,
We added this feature in 4.1:
Added the ability to display the list of attendees on the event page (complete with attendee opt-out support)
I do not have a screenshot of that list, but it is just a Gravtar of the Person who purchased the tickets or ticket.
More could be added through a customization, but that is not something we can support.
Cheers
Brian
MemberGoing to close this thread and we can work on your other issue here:
Brian
MemberGreat, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
April 4, 2016 at 5:45 am in reply to: blog roll messed up: left sidebar does not show – but not on all blog pages!? #1097797Brian
MemberHi,
Thanks for using the Events Calendar.
Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.
If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:
https://theeventscalendar.com/support/forums/
Thanks again!
Brian
MemberI am glad to see you were able to figure it out.
I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
Brian
MemberThis reply is private.
Brian
MemberHi,
Thanks for the interest in our plugins.
You can use the Facebook Importer on any event that has no restrictions.
So a Night Club could use it if the page does not have any restrictions setup in Facebook. So I would check with that first.
As an Alternate you could use the iCal Importer and import from the events from Google Calendar and then put the link in the description to get it into the site.
Let me know if you have any follow up questions.
Thanks
Brian
MemberI am glad to see you were able to get a working solution with the Filter Bar!
I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
Brian
MemberHello,
Sorry for the issues you are having.
Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.
To do that, login to your account and go to My Account > License Keys
Click “Disconnect now” next to all the urls and go to your site and add those license keys back.
Let me know how that works out for you.
Thanks
Brian
MemberI am glad to see you were able to figure it out.
I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
Brian
MemberI would highly recommend setting up WordPress debug to figure out the error on the white screen. I am not seeing other reports of this with the latest version so it looks to be unique to your site.
Brian
MemberWithout seeing the error that happens with Pro is active it is hard to tell.
Can you delete Pro and get a fresh copy and see if that helps.
Also please setup WordPress Debug to see what errors are showing when you try to recreate the issue in this file: /wp-content/debug.log
That might have us narrow this down.
Brian
MemberWhat is the new error you get?
You need to confirm you only have one copy of Pro and one of The Events Calendar.
For this error:
Premature end of script headers: index.php[Fri Apr 01 05:53:14 2016] [error] [client 91.200.12.24] 418 (phase 1). String match “ofc_upload_image.php” at REQUEST_BASENAME. [file “/dh/apache2/template/etc/mod_sec2/99_dreamhost_rules.conf”] [line “236”] [id “1990059”] [msg “Open Flash-Chart RFI”] [hostname “www.landbetweenthelakes.us”] [uri “/wp-content/themes/artisan/includes/core/lib/php-ofc-library/ofc_upload_image.php”] [unique_id “Vv5vOkIhz28AAAmaQJ0AAAAE”]
That is not our plugin and looks to be a theme issue.
Brian
MemberIt looks like you have two versions of Pro.
You need to go into your site by ftp of the hosting file manager.
And delete this folder:
/wp-content/plugins/theeventscalendar.compu_request_pluginevents-calendar-proversion4.1pu_get_download1pue_active_version4.0-z8p1Y9
Then you should just have one other folder for pro:
/wp-content/plugins/events-calendar-pro/
That should prevent the issue from happening.
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