Brian

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Viewing 15 posts - 736 through 750 (of 11,256 total)
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  • in reply to: Weekview in responsive mode is empty. #1097878
    Brian
    Member

    From my testing in 4.1.1 the Week View is working again in mobile devices.

    So I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Hi,

    We added this feature in 4.1:

    Added the ability to display the list of attendees on the event page (complete with attendee opt-out support)

    I do not have a screenshot of that list, but it is just a Gravtar of the Person who purchased the tickets or ticket.

    More could be added through a customization, but that is not something we can support.

    Cheers

    in reply to: Cannot advance days on calendar #1097868
    Brian
    Member

    Going to close this thread and we can work on your other issue here:

    Fatal Error when updating EC Pro…website broken!

    in reply to: Adding Text to Ticket Emails #1097863
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: Cant edit a ticket in the backend #1097795
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Certificate of residence #1097794
    Brian
    Member

    This reply is private.

    in reply to: Facebook or Google Calendar integration question #1097614
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    You can use the Facebook Importer on any event that has no restrictions.

    So a Night Club could use it if the page does not have any restrictions setup in Facebook. So I would check with that first.

    As an Alternate you could use the iCal Importer and import from the events from Google Calendar and then put the link in the description to get it into the site.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events Calendar Search and Recurring Events #1097611
    Brian
    Member

    I am glad to see you were able to get a working solution with the Filter Bar!

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Licence issue #1097609
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    in reply to: More tickets than events #1097607
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Fatal Error when updating EC Pro…website broken! #1097367
    Brian
    Member

    I would highly recommend setting up WordPress debug to figure out the error on the white screen. I am not seeing other reports of this with the latest version so it looks to be unique to your site.

    in reply to: Fatal Error when updating EC Pro…website broken! #1097235
    Brian
    Member

    Without seeing the error that happens with Pro is active it is hard to tell.

    Can you delete Pro and get a fresh copy and see if that helps.

    Also please setup WordPress Debug to see what errors are showing when you try to recreate the issue in this file: /wp-content/debug.log

    That might have us narrow this down.

    in reply to: Fatal Error when updating EC Pro…website broken! #1097227
    Brian
    Member

    What is the new error you get?

    You need to confirm you only have one copy of Pro and one of The Events Calendar.

    For this error:

    Premature end of script headers: index.php[Fri Apr 01 05:53:14 2016] [error] [client 91.200.12.24] 418 (phase 1). String match “ofc_upload_image.php” at REQUEST_BASENAME. [file “/dh/apache2/template/etc/mod_sec2/99_dreamhost_rules.conf”] [line “236”] [id “1990059”] [msg “Open Flash-Chart RFI”] [hostname “www.landbetweenthelakes.us”] [uri “/wp-content/themes/artisan/includes/core/lib/php-ofc-library/ofc_upload_image.php”] [unique_id “Vv5vOkIhz28AAAmaQJ0AAAAE”]

    That is not our plugin and looks to be a theme issue.

    in reply to: Cannot advance days on calendar #1097188
    Brian
    Member

    It looks like you have two versions of Pro.

    You need to go into your site by ftp of the hosting file manager.

    And delete this folder:

    /wp-content/plugins/theeventscalendar.compu_request_pluginevents-calendar-proversion4.1pu_get_download1pue_active_version4.0-z8p1Y9

    Then you should just have one other folder for pro:

    /wp-content/plugins/events-calendar-pro/

    That should prevent the issue from happening.

Viewing 15 posts - 736 through 750 (of 11,256 total)