Licence issue

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  • April 2, 2016 at 9:29 am #1097393
    Fabrice
    Participant

    Hi, I’ve a message telling me that my two licences are already used. That not the case. What appends ?
    Thanks

    April 3, 2016 at 1:54 pm #1097609
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    April 4, 2016 at 8:19 am #1097897
    Fabrice
    Participant

    It works, thanks !

    April 4, 2016 at 8:32 am #1097908
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

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