Brian

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Viewing 15 posts - 5,281 through 5,295 (of 11,256 total)
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  • Brian
    Member

    Ok how strange. I have not seen that before.

    Can you run through our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that finds a conflict that is causing this.

    Is there any kind of caching that or something in the htaccess that rewrites urls?

    Let me know.

    Thanks

    in reply to: Events showing up a day early in google calendar #973261
    Brian
    Member

    Hi,

    I tried again on my site and could not replicate the issue.

    Can you run through our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that finds a conflict that is causing this.

    Let me know what you find out.

    Thanks

    in reply to: Event page keep loading #973259
    Brian
    Member

    Hi,

    I took a look at your site and it just looks like the Loading Image is not being hidden as you did not add the css to your theme. The page is not actually loading.

    Try out this css to hide it:

    .tribe-events-ajax-loading img {
    display: none;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Is that 89$ for All the Plugins or One Selected Plugin #973257
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    The Pro plugin is $89.00 for one license. That includes all the features in Pro.

    The other plugins such as Community Events, the Ticketing plugins, etc are all separate purchases and their prices are listed on each of the product page.

    We do not have a bundle pricing to buy one or more plugins.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Events Not Showing Up in Footer Widget #973256
    Brian
    Member

    Hi,

    Sorry for the issues. I can help out.

    Do you have any custom templates for the widgets in your theme?

    If so they need to be updated to resolve this.

    You need to add to the list-widget.php template the following lines:

    $events_label_plural = tribe_get_event_label_plural();

    $posts = tribe_get_list_widget_events();

    Let me know if that works out for you.

    Thanks

    Brian
    Member

    I am glad to see it working. Most likely it was a cached javascript file causing the issue.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Week View day start and end times #973236
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: 502 Bad Gateway #973234
    Brian
    Member

    If you downgrade you need to downgrade all the plugins to 3.9.x

    You want to take the highest version where the x is.

    You do not want any of the plugins to be on 3.10 if you downgrade.

    Each plugin will have to be individually done.

    Brian
    Member

    Hi,

    Sorry for the issues. I can help out.

    Do you have any custom templates for the widgets in your theme?

    If so they need to be updated to resolve this.

    You need to add to the list-widget.php template the following lines:

    $events_label_plural = tribe_get_event_label_plural();

    $posts = tribe_get_list_widget_events();

    Let me know if that works out for you.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    This is only happening on staging, correct?

    What hosting are you using?

    And does it break all the maps then in staging?

    I searched for that filter in our coding and it did not turn up anything that would modify the url there. Not sure how PHP version would cause that issue either.

    Did this just start with 3.10?

    Let me know and we can go from there.

    Thanks

    in reply to: Week View day start and end times #973215
    Brian
    Member

    This is the filter:

    Add that to your theme’s functions.php and change the 7 and 18 to the times you would like to display.

    add_filter( 'tribe_events_week_get_hours', 'filter_week_hours' );

    function filter_week_hours( $hours ) {
    $hour = 0;

    foreach ( $hours as $key => $formatted_hour ) {
    if ( $hour < 7 || $hour > 18 ) {
    unset( $hours[ $hour ] );
    }

    $hour ++;
    }

    return $hours;
    }

    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    We do not have any Google Calendar import options.

    We do have a Facebook Importer that can import single events as well as a csv importer.

    We are working on a iCal importer, but I do not have a release date for it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: add more structured data to my photo view #973181
    Brian
    Member

    Hi Jen,

    We have not changed the structured data in the Event Calendar with the 3.10 update.

    The best way to see what structured data is there is to look over the templates and see what is there or use Google Structured Data tool to see what it picks up.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Seating Arrangement Customization #973179
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins, but they do not have any seat arrangement features. They just had admission tickets without any way to handle seats.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 5,281 through 5,295 (of 11,256 total)