Events showing up a day early in google calendar

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › Events showing up a day early in google calendar

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • June 25, 2015 at 10:12 am #972949
    Matt
    Participant

    I have The Events Calendar linked to Google calendar to show the events in my diary. However, all the events are showing up a day earlier than they should be.

    I have checked the time zone in WordPress and it is the same as the time zone in Google calendar. The events are set as all day events.

    June 25, 2015 at 1:47 pm #973020
    Brian
    Member

    Hi Again,

    Sorry for the issues here. I can help out.

    Do you have a link to the event that is doing this that you can share in a private reply?

    I visited all your August events and when I clicked on the gCal button I was able to get the correct dates for all of them.

    Let me know if you are seeing something different.

    Thanks

    June 26, 2015 at 12:37 am #973090
    Matt
    Participant

    This reply is private.

    June 26, 2015 at 4:37 am #973106
    Brian
    Member

    Ok thanks for the link. I see what you mean with the iCal file.

    I used the same link on a test site and it worked correctly for me.

    What are your timezone settings in WordPress?

    Check them in your admin in Settings > General > “Timezone”

    Please confirm it is set to a city in your timezone.

    Thanks

    June 26, 2015 at 10:02 am #973229
    Matt
    Participant

    Timezone is the same in WordPress as google. It’s set for London, UK.

    Note that someone else on the forum was having the same problem I noticed.

    June 26, 2015 at 11:36 am #973261
    Brian
    Member

    Hi,

    I tried again on my site and could not replicate the issue.

    Can you run through our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that finds a conflict that is causing this.

    Let me know what you find out.

    Thanks

    July 8, 2015 at 6:57 am #984705
    Matt
    Participant

    Brian, Sorry for the delay I didn’t get an email from you for some reason so didn’t realise you’d responded.

    Right… I have done as suggested and switched to a basic theme and disabled plugins and I still have the problem.

    I experimented further and have discovered that it is related to the selection of the ‘all day” check box on the timing of the event. If I select “all day” the event on ical is one day earlier. If I put in a timed event in it appears on the correct days.

    July 8, 2015 at 8:23 am #984787
    Brian
    Member

    Thanks for the information.

    What is the setting you have here:

    Events > Settings > General Tab > End of day cutoff

    Is that set to midnight? If you set that to 1am or 3am does it fix the issue?

    Let me know.

    Thanks

    July 8, 2015 at 8:38 am #984799
    Matt
    Participant

    I have just tried that on a two day event. i.e. “all day” 10th July – 11th July.

    If the end of day cutoff is 12 am the event shows on 9th July – 10th July (one day early)
    If the end of day cutoff is 1 am the event shows only on 10th July

    July 8, 2015 at 2:36 pm #984912
    Brian
    Member

    Hi,

    Does setting the cutoff to 3am fix the issue?

    I could not replicate the issue in the eastern timezone so it may only occur with certain timezones.

    Let me know.

    Thanks

    July 9, 2015 at 1:23 am #984957
    Matt
    Participant

    Yes that fixes it. It must be something to do with daylight savings in the UK where our time changes one hour in spring and back again in the fall. When I searched the web I found that one of your competitors had the same problem which they seem to have fixed in a new revision according to the forum I found.

    This “3am” fix works for me for now but I think it is worth your development team investigating as I suspect this will come up again.

    July 9, 2015 at 5:43 am #984986
    Brian
    Member

    Hi,

    Glad changing it to 3am works for now.

    Agreed this does need to be resolved and I will create a ticket to address it, but at least there is a working solution for it.

    Cheers

    July 9, 2015 at 8:14 am #985071
    Brian
    Member

    Ok I have created a bug ticket to address this. I find though that setting the End of Day Cutoff to 2am also fixes this.

    However, it should work regardless of that setting.

    I am going to close this ticket as there is nothing more we can do on it. It does not mean the issue is resolved.

    We will update this ticket once we have a fix in a release.

    Thanks

    July 20, 2015 at 1:28 pm #988112
    Leah
    Member

    Hi there,

    We wanted to check in here and update you on our progress. Although we weren’t able to address your issue in our upcoming release (3.11) we do still have it on our radar. Thank you for your patience while we continue working on a fix for the problem you reported. We will do our best to keep you posted when we have a solution in place. In the meantime, if you need help or find that the issue you reported here is no longer a problem, please feel free to start another thread.

    Thanks again for your patience and understanding!

    Cheers,
    Leah
    and the rest of The Events Calendar team

    December 2, 2015 at 10:55 am #1033990
    Geoff
    Member

    Hey there,

    Just poking in to let you know that this issue has been resolved and a patch will be included in Version 4.0. We expect that to release sometime today so please do keep you eyes peeled and feel free to let us know if have any other questions after updating.

    Thanks for your patience while we figured this out!

    Geoff

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Events showing up a day early in google calendar’ is closed to new replies.