Brian

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Viewing 15 posts - 4,906 through 4,920 (of 11,256 total)
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  • in reply to: Event – notifications #987422
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    I can help answer your questions.

    We do not have exact features to do as you describe.

    You could use one of our ticketing plugins such as WooCommerce Tickets.

    Create a free ticket, which someone would have to go through the checkout process to “register”.

    That would then notify the site admin, who could forward it to an Organizer.

    We do not have a feature to send an order notification to an Organizer though. That maybe possible, but would involve a customization in WooCommerce.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Multi-site licence #987418
    Brian
    Member

    Hi Ian,

    Upgrading to the Agency license would work out here.

    That mulitsite license message is always showing right now when you use another license type. We are working on refining it, but for now you can ignore it.

    The license is still working for you and so should automatic updates.

    The plugin does not require a license to work so all the features should be working.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: License issue #987416
    Brian
    Member

    Hello,

    Sorry for the issues you are having. You do indeed have a valid license.

    Can you please try removing your license key from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    in reply to: Event is not showing in the list view #987404
    Brian
    Member

    Hi,

    It does show in certain instances so I did see it for sure.

    Thanks for providing more specific instructions on when it does not show.

    I see what you mean if I got to the 2nd page it is not there, but if I reload it shows.

    Is this setup as a recurring event?

    http://www.estudioscontemplativos.com/event/new-years-vipassana-silent-retreat-retiro-de-meditacion-de-vipassana-ano-nuevo-2/

    It looks like a multiday event instead, can you please confirm the recurring event settings in the admin for this event.

    Let me know and we can go from here.

    Thanks

    in reply to: Community Event user management #987398
    Brian
    Member

    You’re Welcome, glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Sort Events in Dashboard by Author #987394
    Brian
    Member

    Hi,

    Can you click on the author name in the event list in the admin and it will show only that person’s events? I was able to do that in my admin.

    I do not have any features to support for counting events by author unfortunately besides that.

    Thanks

    in reply to: "tribe" in the url #987391
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Unfortunately, it is not possible to remove the word tribe from the url. It is used by us to make our plugin coding unique and not cause conflicts with other coding.

    Thanks again for your interest, sorry I do not have a better solution for you.

    Cheers

    in reply to: CSS Issues #987390
    Brian
    Member

    Hi,

    I took another look and this might help get you closer:

    #tribe-events-content h2.tribe-events-list-event-title.summary,
    .tribe-events-day #tribe-events-content .tribe-events-day-time-slot h5 {
    background: none;
    }

    It removed many of the backgrounds from that page. I am limited in providing much more then this unfortunately.

    Cheers

    in reply to: Pages showing instead of events on search #987383
    Brian
    Member

    Hi,

    Sorry for the issues. I can try to help out, but I am limited in supporting 3rd party coding.

    I tested out the Hannari Theme on my site and was able to narrow down the source of the error.

    In this file:

    hannari\functions\widgets.php

    Commenting out this coding:

    /*$list_pages = hannari_get_list_pages();
    while ( $list_pages->have_posts() ) {
    $list_pages->the_post();
    $new_sidebar = get_post_meta( get_the_ID(), 'new_sidebar', true);
    if($new_sidebar==1) {
    register_sidebar(array(
    'name' => __( 'Sidebar for Page '.get_the_title(), "hannari"),
    'id' => 'widget-area-'.get_the_ID(),
    'description' => __( 'The pages widget area', "hannari"),
    'before_widget' => '<div id="%1$s" class="widget %2$s">',
    'after_widget' => '</div>',
    'before_title' => '<h3>',
    'after_title' => '</h3>'
    ));
    }
    }
    wp_reset_postdata();*/

    Resolved the issue for me. I do not know why it is doing that and unfortunately, since it is 3rd party coding I cannot fix it per our terms and conditions for a license.

    Can you bring this to the attention of the develop and see if that have a fix for this?

    Cheers

    in reply to: Events Calendar event info only for admins #987374
    Brian
    Member

    Hi,

    Yes the Pro Version Additional Fields do show in the Community Events Form to create events.

    Those are separate plugins and you need to purchase a license for each.

    There is no setting to show or hide a Additional Field based on the user role too.

    Cheers

    in reply to: Traducción Incompleta #987370
    Brian
    Member

    Hi,

    We do not update the translations in the plugins until we do a new release.

    We now have them available so the community can contribute to the translations and download whenever you would like.

    Cheers

    in reply to: Events Not Showing on Homepage #987368
    Brian
    Member

    I am glad to see it fixes this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    Brian
    Member

    Hello,

    I can try to help out here.

    I got this to remove the stylesheet for me in 3.10:

    https://gist.github.com/jesseeproductions/96adb5d84846bac83267

    This worked to remove all the stylesheets in my theme.

    Let me know how that works out.

    Thanks

    in reply to: Release Candidate of some Plugins #987111
    Brian
    Member

    You’re Welcome.

    Brian
    Member

    Hello,

    I looked into the week view and it does appear to be a bug as you correctly point out it is not a list style view.

    Directly loading the Week View or Month View correctly shows the Events. It is the ajax that causes the issue.

    We have a bug ticket in the system to address this and I have added this thread to it so we can update it once we have a release.

    I do not have a temporary solution for this as the week view script cannot be disabled as it would not show the events otherwise.

    So the only temporary solution would be to create three different events for each day of the week, then they would show.

    Month View Categories
    Ok for that snippet if you replace this:


    // Include all posts on admin views
    if ( is_admin() ) return $wp_query;

    with this:

    // Include all posts on admin views
    if ( is_admin() ) return $wp_query;

    if( !tribe_is_month() ) return $wp_query;

    That should target the snippet to the month view only.

    However, please note there is a bug when using AJAX that does not take into account the categories so they will all show. We are working on a fix for this as well. In the mean time you can add this snippet to disable AJAX in Month View:

    https://gist.github.com/jesseeproductions/e787d5dd5c0e943f172f

    Cheers

Viewing 15 posts - 4,906 through 4,920 (of 11,256 total)