License issue

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  • July 17, 2015 at 6:31 am #987330
    Mohammed
    Participant

    Hi

    My license is still valid but I get this message:

    Sorry, this key is out of installs. Why am I seeing this message?

    Please help.

    July 17, 2015 at 8:40 am #987416
    Brian
    Member

    Hello,

    Sorry for the issues you are having. You do indeed have a valid license.

    Can you please try removing your license key from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    August 1, 2015 at 7:05 am #992462
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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