[Brian]

Hi,

I am not sure what your theme provides and why it is not working.

I cannot troubleshoot a 3rd party modification.

The best thing to do would be to use the latest version of our template and then add in the customization to that one.

Thanks

[Brian]

Hi,

I did some more digging when trying to help get you started on a custom function and found a filter to do as you ask instead of having to customize the function.

Please add this to your theme’s functions.php:

add_filter( 'tribe_format_second_date_in_range', 'tribe_restore_no_month_format', 10, 2 );
function tribe_restore_no_month_format( $format, $event ) {
if ( tribe_event_is_all_day( $event ) && tribe_get_end_date( $event, false, 'm' ) === tribe_get_start_date( $event, false, 'm' ) && tribe_get_end_date( $event, false, 'Y' ) === date( 'Y' ) ) {
$format = 'j';
}
return $format;
}


That should then show only the date and not the month for the multiday events.

Let me know if that works for you.

Thanks

[Brian]

Great glad the latest update resolved the issues.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

It should be in this directory:

my-theme/tribe-events/pro/widgets/modules/single-event.php

I apologize as it appears the wrong directory is in that template and that is what I also sent you. I have updated my older post as well.

Please try that out with Pro in the directory.

Thanks

[Brian]

Great glad it is working now.

Since the original issue is resolved I am going to close this thread. However, if you find out the recurrence is not working, please create a new thread for that issue and we can help out.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can answer your questions.

I played around with our settings and could not find an easy to way to do as you describe.

The function used to show the Event Date and times there is used across all views of the site.

You could replace that function in the template to do as you describe, but there is not much we can do to support a customization like that.

I can try to answer some questions to help get you started if you like.

Let me know.

Thanks

[Brian]

Ok great, glad that helps out.

Sorry about being upfront about the recurrence support just trying to make sure that is clear. It is something I would like to see us support in the future though.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Sorry for the issues. Unfortunately, we do not support Internet Explorer 8 and have not supported it for a couple years now.

Here is a list of Browsers we do support:

Browser Support

Thanks

[Brian]

Thanks for the update and the kind words.

On GoDaddy I have used these two plugins before to fix my email issues:

https://wordpress.org/plugins/postman-smtp/

https://wordpress.org/plugins/wpmandrill/

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

So are you still not getting these order emails sent from WooCommerce?

Are you getting ticket emails sent out though?

A customer should get both on a completed order especially if it is checked.

Can you create a test event far in the future with a free ticket so I can test it out? Could you provide a link in a private thread?

Let me know.

Thanks

[Brian]

Yeah either way could be the best way, so whatever you are comfortable with I would go with that.

Cheers

[Brian]

Hi,

Sorry for the issues on this. I am not able to support the The Events Calendar through the Pre Sales Forum so in the future please post on WordPress.org:

The Events Calendar

For this time, the function giving the fatal error, tribe_events_single_event_meta() was deprecated 14 months ago in 3.6 and removed in 3.11.

To fix this you need to update your custom template single-events.php in your theme.

You want to replace:

echo tribe_events_single_event_meta();

with this function:

tribe_get_template_part( 'modules/meta' );

Let me know if that resolves the issue for you.

Thanks

[Brian]

Hello,

Thanks for answer that.

I played around with my test site and there is the option you already mentioned:

To use php explode to separate the values before sending them to the script.

Or you could use spilt() in javascript to do it there and display how you like, but that might be tricker with the template.

If I was working on this I would explode before sending and then just use the template to display the values.

Cheers

[Brian]

You’re Welcome.

[Author]

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