Brian

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Viewing 15 posts - 4,576 through 4,590 (of 11,256 total)
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  • in reply to: Sending Calendar links in confirmation emails #994257
    Brian
    Member

    Hi Barry,

    Thanks for using our plugins. I can try to help out here.

    I looked up the function and found this two functions.


    echo Tribe__Events__Main::instance()->esc_gcal_url( tribe_get_gcal_link() );

    echo esc_url( tribe_get_single_ical_link() );

    You could add those to the ticket template:

    the-events-calendar\src\views\tickets\email.php

    To display the links after you follow the themer’s guide to move that template to your theme:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    You can pass the event id to both I believe.

    Those functions only provide a link so you will need to add them inside your html tags.

    Cheers

    in reply to: Sorry, key validation server is not available. #994246
    Brian
    Member

    Hi,

    Sorry for the issues you are having and thanks for renewing.

    Even though you renewed early it still gives you a year from the expiration date and not the renew date.

    Also, the license key is not needed for the plugin to function, it is just for automatic updates.

    To get some information about the issue can you please try downloading this simple plugin called Validate URL:

    https://www.dropbox.com/s/nyugz86o4401ayg/validate-url-.7.zip?dl=0

    After Activating go to Tools > Validate URL

    Enter in these two urls:

    https://theeventscalendar.com

    https://tri.be/

    As well as these two IP addresses:

    https://162.243.159.176

    https://50.116.28.27

    And let me know the response code you get.

    If none of those are able to connect it means the site is blocked from accessing our servers and you would have to whitelist those ip addresses or check the connection if no sites are accessible such as https://google.com from the validator url check.

    Let me know what you find out.

    Thanks

    in reply to: Ticket not showing since the last update #994243
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Do you have any custom coding to move the ticket box around?

    If so please remove that coding and see if that helps.

    If not please let me know all the ticket settings for a ticket that is not showing.

    Let me know and we can go from here.

    Thanks

    in reply to: No upcoming events #994220
    Brian
    Member

    Hi,

    Glad you figured it out.

    With 3.10 we made some changes and the custom templates need to include this now:

    In the list-widget.php template you can add these to the top and that might fix the issue instead having to redo custom work:

    $events_label_plural = tribe_get_event_label_plural();

    $posts = tribe_get_list_widget_events();

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Recurring events do not appear at all #994208
    Brian
    Member

    Ok Great.

    I am going to close the thread to new replies.

    However, this issue is still open and we will update you once we have a release to fix it.

    Thanks

    in reply to: Translations in Greek for Community Events #994206
    Brian
    Member

    Hi,

    I added Greek – el to the Translation for Community Events.

    Let me know if you wanted Greek Polytonic instead – el-po

    Cheers

    in reply to: Recurring events do not appear at all #994047
    Brian
    Member

    Hi oakpointe, glad that work around helped.

    Hi Werner,

    Glad the initial issue is resolved with the work around.

    I took a look at your site and see it is navigating for me for all the months with events, which include October, November, December.

    So maybe it was just a temporary issue.

    Anyway we can help out with that if you still see some issues.

    Cheers

    in reply to: overlapping header #994045
    Brian
    Member

    I checked out your site and it lowered the single events for me.

    Please try clearing your browser cache and see if you see the changes.

    Thanks

    in reply to: Recurring events do not appear at all #994006
    Brian
    Member

    Did you change the 19/12/2015 date in the recurring settings? And did you try with a new event and not an existing one.

    What are those settings looking like now? Could you provide another graphic.

    in reply to: overlapping header #994004
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I took a look at your site and came up with this css to help:

    .single-tribe_events .container > .row {
    margin-top: 80px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Recurring events do not appear at all #993999
    Brian
    Member

    Hi,

    I think you are running into a bug with European Date Formats having Day First instead of Month First.

    Please Change this setting:

    Events > Settings > Display Tab > Datepicker Date Format

    To this:

    Tec datepicker month first

    Then try to republish the Recurring Event again and see if it will create all the Events.

    We have a bug ticket in so we can fix this so all date formats work, but right now this is a workaround.

    Thanks

    in reply to: Subscribe to Event #993997
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your question.

    Unfortunately, we do not have any Event Notification Features and provide no way for an Organizer to notify people about an events status.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

    in reply to: Single event meta data calls a fatal error #993931
    Brian
    Member

    You’re Welcome, glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Events calendar pro 3.11.1 zh_CN #993930
    Brian
    Member

    Hi Again,

    Thanks again. I have uploaded this last translation as well.

    Please follow our guide to finish this translation:

    https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

    Thanks

    in reply to: The Events Calendar 3.11.2 zh_CN translation #993929
    Brian
    Member

    Hi,

    Thanks again. I have uploaded this translation as well.

    Please follow our guide to finish this translation:

    https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

    Thanks

Viewing 15 posts - 4,576 through 4,590 (of 11,256 total)