Brian

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Viewing 15 posts - 4,441 through 4,455 (of 11,256 total)
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  • in reply to: Event data still being generated. #996045
    Brian
    Member

    Hi,

    Thanks for the information, it was helpful for us to narrow this down. We have been able to replicate the issue and looking for a short term solution on this.

    We tested in the next version 3.12 and it does not happen there, but that release is still a couple weeks away at best.

    I will update you on us getting a short term fix to hide or remove the progress bar.

    Thanks

    in reply to: Search bar and filter bar merge #996044
    Brian
    Member

    Hi,

    You can use css to redesign the search bar anyway you like, but we do not have a feature to do that besides hiding it.

    Cheers

    in reply to: Events Calendar PRO Not Working: Spinning Wheel #996043
    Brian
    Member

    Ok sounds good let us know.

    You can put the tribe-events directory in your child theme. That is the recommended place for adding customizations.

    If you did add it to the parent theme it would be lost when updating that.

    Cheers

    in reply to: Unable to add image to an Event #996042
    Brian
    Member

    I am glad to see you were able to figure it out the source of this and hopefully you can get it resolved now with the developer.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Recurring Events didn't work – where the Bug ? #996041
    Brian
    Member

    Great glad it helps. Look for the next release 3.12 to resolve this issue and add more features to the recurring system.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Events not showing on a cell phone #996040
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Events Calendar PRO Not Working: Spinning Wheel #995908
    Brian
    Member

    Hi Jeremy,

    I visited your site again and the Main Calendar does look a lot better now to me as it is using a full style sheet.

    IF you are not seeing it please clear your browser cache.

    Yep, any customizations should be in your theme in that directory.

    The plugin itself could be edited, but then those updates are lost on updates to the plugin.

    When I look at the source coding for the Mini Calendar it is missing the List View Under It.

    Do you have it set to show 0 events in the shortcode settings or widget?

    Also, do you have Day View active? If not can you please active it and check the Mini Calendar again.

    Thanks

    in reply to: Problems with quantity input #995888
    Brian
    Member

    I am glad to see you were able to figure it out. 🙂

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Events Calendar PRO Not Working: Spinning Wheel #995885
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help troubleshoot the issues here.

    It looks like you are using the Skeleton CSS for the Events Calendar.

    Try changing to the Full or Theme CSS here:

    Events > Settings > Display Tab > “Default stylesheet used for events templates”

    As for the Mini Calendar do you have any custom coding in your theme directory here:

    your-theme/tribe-events/

    Let me know how that worked out and we can go from here.

    Thanks

    in reply to: Show next event even if it's not until next month #995883
    Brian
    Member

    Hi,

    Thanks for reaching out to us.

    Unfortunately, we are not currently developing that feature, if you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers

    in reply to: I've deleted the pages for the pro plugin by mistake =( #995881
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    The good news is the Events Calendar does not create any pages in the page section. It creates its own sections so they were not deleted.

    By default are sections are setup as:

    yoursite.com/events/

    Does that work on your site if you go there? If not have you changed in the event settings the slugs?

    Do you have link you could provide as well and I could take a look?

    Let me know.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having on this.

    We do not have any other reports on this so I am not sure of the cause on your site.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this so we can get this resolved.

    Let me know what you find out.

    Thanks

    in reply to: Unable to add image to an Event #995878
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    Is the featured image working? I am not sure what the Add Image to Slideshow is, we do not have a feature for that.

    My guess is there is a javascript error and that is breaking this.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Let me know what you find out.

    Thanks

    in reply to: The problem with appearing window Event details #995870
    Brian
    Member

    Ok, thanks for that information.

    I looked at your site again and it appears to be loading by ajax, which could be causing it if you do not have a minify scripts.

    Can you please follow our testing for conflicts guide and see if that finds the source of this:

    Testing Conflicts With Themes and Other Plugins

    Thanks

    in reply to: Issue creating recurring events #995867
    Brian
    Member

    Oh great glad that helps for now.

    I am closing this thread to new replies, but the issue is still open and we will update this thread when we release a fix.

    Thanks

Viewing 15 posts - 4,441 through 4,455 (of 11,256 total)