Events Calendar PRO Not Working: Spinning Wheel

[coppermoon]

I’m having a strange problem only one site with the Events Calendar mini-calendar. I’m using the standard shortcode method to instantiate the calendar widget, and it appears, but the any event links do not work; I just see the spinning-wheel animation, then nothing happens. You can see it halfway down the page here:

http://lnib.coppermoontest.ca/

Also the events page itself looks a little strange; the styling is off. It’s like some CSS or library is not getting loaded correctly.

http://lnib.coppermoontest.ca/events/

I’ve searched the forums and gone through your compatibility tests (switch to TwentyThirteen, turn off all plugins, re-enable one-by-one, etc) but the calendar always behaves the same, kind of broken.

At one point, the separate Events Calendar and Events Calendar PRO plugins were mismatched, but I downgraded the Events Calendar to the same version, but nothing has changed. The plugin is still not working correctly.

The strange thing: we have used Events Calendar on several other sites using the same Divi theme, with no problem. But I cannot get it to work on this site.

Any ideas?

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help troubleshoot the issues here.

It looks like you are using the Skeleton CSS for the Events Calendar.

Try changing to the Full or Theme CSS here:

Events > Settings > Display Tab > “Default stylesheet used for events templates”

As for the Mini Calendar do you have any custom coding in your theme directory here:

your-theme/tribe-events/

Let me know how that worked out and we can go from here.

Thanks

[coppermoon]

Hi Brian,

Thanks for you response. I tried switching the CSS to Full/Tribe, but still the same behaviour.

As for your-theme/tribe-events/, I don’t have a folder like that in my theme root. Are saying customizations would normally be done in /wp-content/themes/<YourTheme>/tribe-events/?

Thanks,
Jeremy

[Brian]

Hi Jeremy,

I visited your site again and the Main Calendar does look a lot better now to me as it is using a full style sheet.

IF you are not seeing it please clear your browser cache.

Yep, any customizations should be in your theme in that directory.

The plugin itself could be edited, but then those updates are lost on updates to the plugin.

When I look at the source coding for the Mini Calendar it is missing the List View Under It.

Do you have it set to show 0 events in the shortcode settings or widget?

Also, do you have Day View active? If not can you please active it and check the Mini Calendar again.

Thanks

[coppermoon]

Thanks Brian. Let me try these things and I’ll get back to you shortly.

Question: if you edit Events Calendar in the root theme directory, don’t you risk losing those edits when the root theme gets updated (I’m using a child theme)?

• This reply was modified 10 years, 9 months ago by coppermoon.

[Brian]

Ok sounds good let us know.

You can put the tribe-events directory in your child theme. That is the recommended place for adding customizations.

If you did add it to the parent theme it would be lost when updating that.

Cheers

[coppermoon]

Hi Brian,

Still no luck. I’m loading the calendar using the simplest possible shortcode, directly on the page ([tribe_mini_calendar]). I don’t think I’ve modified the number of events to show in any way.

I have the List checked off in Settings, but that’s standard procedure over here; hasn’t affected any other sites.

Failing a solution, is there any way I can completely delete Events Calendar and start from a fresh position?

Thank you.

• This reply was modified 10 years, 9 months ago by coppermoon.

[Brian]

Hi,

You can deactivate and delete each of the plugins and then install new copies to do a fresh install of the files.

This process should not delete any settings or events, but it is always a good idea to backup beforehand.

However, I just visited your site and now see the Event List under the mini-calendar.

Do you see it now?

[coppermoon]

EDIT: I just saw your response. To be clear: we don’t want to see the List view at all. We want to click the event and have that go to its respective Event page.

So I took the liberty of deleting all the Events Calendar plugins to reboot the mini calendar.

The List view has reappeared underneath, and clicking on the Month view event only changes the List below, changing from a full list of events to a single list.

Is there a way to make clicking the event on the Month view go to the Event post?

Thanks,
Jeremy
Web Designer, Coppermoon Communications

• This reply was modified 10 years, 9 months ago by coppermoon.

[Brian]

Hi,

Is there a way to make clicking the event on the Month view go to the Event post?

That is not a feature of the mini calendar.

The closest we have is you have to Activate Day View.

And set the Mini Calendar Number of events to show: to 0 in the Widget.

Then when you click on a day it opens up in Day View and shows just those events.

Unfortunately, that does not work in the shortcode like this:

[tribe_mini_calendar count="0"]

However, if in this file

events-calendar-pro\src\Tribe\Shortcodes\Mini_Calendar.php

You replace this:

protected $default_args = array(
'before_widget' => '',
'before_title' => '',
'title' => '',
'after_title' => '',
'after_widget' => '',

'tag' => '',
'tags' => '',

'category' => '',
'categories' => '',
);

With this:

protected $default_args = array(
'before_widget' => '',
'before_title' => '',
'title' => '',
'after_title' => '',
'after_widget' => '',

'count' => '',
'tag' => '',
'tags' => '',

'category' => '',
'categories' => '',
);

You could then use that shortcode with count 0.

I have put in a ticket for us to add this into the plugin, but in the mean time that change will work.

However, it will have to be added back into the plugin after every update until we can get it in there.

That is as close as I can get to that with our existing features. The only other way to achieve what you are looking for is to build a new widget.

[coppermoon]

Thanks, Brian. I’ll try this out, and I think that will be a useful function to add. Thanks for submitting a ticket for the feature.

Best,
Jeremy

[Brian]

No worries. Let us know how this works out.

Thanks

[Support Droid]

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