Unable to add image to an Event

[stmarystanwell]

I am unable to add an image to an event using Event Calendar Pro. When I click the “Add Image to Slideshow” button it simply returns me to the top of the events edit screen.

Any ideas?

[Brian]

Hi,

Sorry for the issues you are having. I can help out.

Is the featured image working? I am not sure what the Add Image to Slideshow is, we do not have a feature for that.

My guess is there is a javascript error and that is breaking this.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

Let me know what you find out.

Thanks

[stmarystanwell]

Hi Brian, The additional button I mentioned is actually functionality within the Theme “Incarnation” by Kriesi http://www.kriesi.at). I will pick up the issue with them.

Thank you for your help.

Gary

[stmarystanwell]

By the way, switching to the default theme as you suggestion did indeed solve the issue, so it’s definitely not an Event Calendar Pro issue.

Thanks

Gary

[Brian]

I am glad to see you were able to figure it out the source of this and hopefully you can get it resolved now with the developer.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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