[Brian]

Hi,

Thanks for the Page Url in Facebook.

I was able to import events from that page so lets check your setup.

Are you able to import events with this page id:

theatreatlittlewashington

Enter that in the Facebook Tab of the Events Settings in this field: “Organization and page usernames / IDs to fetch events from”

If that does not work please check your Facebook APP ID and APP Secret and verify they are correct.

Let me know how that works out.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Sorry for the issues you are having.

I can help out.

I took a look at their Facebook Page and their events here:

https://www.facebook.com/cocobongoshow/events

And it looks like there are all Past Events as I get this message:

“The CocoBongo Page does not have any upcoming events. These are the events that it has hosted in the past.”

Is that the correct page and do you see something else?

Let me know.

Thanks

[Brian]

Hi,

Sorry for the SPAM issues. I can give some pointers on registration, but first.

When I visit your Submit Form:

yoursite.com/events/community/add

I do not see the reCAPTCHA activated.

Can you confirm it is active here:

Events > Settings > Community Tab > “reCAPTCHA API Keys”

If you have the keys in maybe try new ones and if that still does not work do you have any customizations that might have added reCAPTCHA before we added it as a feature?

Or any custom Community Event Templates in your theme?

Let me know what you find out.

Thanks

[Brian]

Hello,

Thanks for creating a new support ticket for this.

Do you want a link for an event that does display and a link for an event that does not so I an compare.

Also, can you activate Map View so I can take a look?

Let me know.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help troubleshoot this with you.

I visited your site as a regular visitor and it worked for me, that is correct though from what I understand.

I tired to login as a subscriber, but it did not like the username and password.

If you want to provide that in a private reply again I can take a look.

Thanks

[Brian]

Hi Again,

Sorry delay of not getting to this yesterday. I can help out.

I visited your site again and using the List View I was able to navigate using the Next and Previous Events buttons.

That is in both Chrome and Firefox.

Are you seeing the issue still or is it working for you?

Let me know.

Thanks

[Brian]

Hi,

Thanks for purchasing Pro. I can help out here. However, I am limited in support customizations so I might not be able to provide all the coding.

In Month view you are looking to add the Event Category before the title correct?

To do that you want to follow our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

To move and edit this file in your theme:

the-events-calendar\src\views\month\single-event.php

There you could add the Event Categories to the title using the get_the_terms():

https://codex.wordpress.org/Function_Reference/get_the_terms

This function should work on that template:

get_the_terms( $event_id, ‘tribe_events_cat’ );

And you could use the get_the_terms examples on that link to get what you are looking for.

If you get started and would like some help please post your snippet and I an try to troubleshoot it.

Thanks

[Brian]

Hi,

Thanks for posting in the forums after emailing us. We appreciate it and I can help out here.

Do you want to remove “Upcoming Events” from the title in the browser tab?

That is added by the plugin automatically, but could be removed.

Let me know and if you could send a link to where this is happening in a private reply I can take a look to make sure we are talking about the same thing.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins.

With Pro’s Additional Fields and Community Events you could create custom fields to show in the Community Event Form.

You would have to purchase both Pro and Community Events then.

There maybe a way to add your own custom fields, but we do not have any coding to help out on that unfortunately.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues I can try to help out here, but I am limited in supporting 3rd party plugins.

You have a multisite setup correct with a base of:

MSIA

And then a Spanish site here:

Movement of Spiritual Inner Awareness – MSIA

Do you have coding to automatically redirect based on a language? Or is it just in the Spanish URL with the Admin in English Plugin it was not working?

Did that plugin only cause issues with someone logged in or did all visitors have any issue?

And from what I know of the permalinks in ECP it uses the language file selected in the admin settings so with that Admin in English it could be using the English instead of Spanish. Does the Admin in English modify the Admin Bar Language? IF so that could be the cause of this.

Let me know and I can try to help out.

Thanks

[Brian]

Hi,

Sorry for the issues the issues. I can troubleshoot this with you.

It should not be asking for an access token nor is there a place to enter one.

In a private reply can you send the pagename you are trying to import from so I can test on my end.

Let me know.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help out.

The Photo View and List View use almost the same coding so it make senses they are both having an issue.

I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.

Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages

Change that number to 10 or what you have as the number of events to show in our settings.

That should fix the issue.

Let me know how that works out.

Thanks

[Brian]

Hi,

Thanks for doing those tests.

Do you have any coding in your htaccess file?

What about any pages with the word event in them?

If you change the single event slug here:

Events > Settings > Single event URL slug

And then resave permalinks does that help the single events?

Can you also download this plugin:

Rewrite Rules Inspector

Rewrite Rules Inspector

And activate it and go to Tools > Rewrite Rules

Then copy and paste in a private reply all the rewrite rules there.

Let me know what you find out.

Thanks

[Author]

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