Brian

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Viewing 15 posts - 3,676 through 3,690 (of 11,256 total)
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  • in reply to: Versioning & Filter Bar #1010482
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    The plugins in General should all be at the same version number for the first two numbers. So in this case 3.12.

    Since Filter Bar is at 3.9 it is not even showing on your site.

    The search bar that is showing is part of the core plugin.

    Here is the features of the Filter Bar:

    https://theeventscalendar.com/product/wordpress-events-filterbar/

    But if you just like the existing search bar you can deactivate Filter Bar.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Change Color of Title in Pop Out in Month View #1010467
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    You can try out this css to change the color:

    #tribe-events-content.tribe-events-month .tribe-events-tooltip h4 {
    color: #000;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Is it possible to use templates? or duplicate events? #1010466
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    We do not have features to duplicate as you describe.

    To do it you would have to duplicate 3 different custom post types and make sure they are all still connected.

    That is the event cpt, ticket cpt, and product cpt.

    So it is possible to create a function that would do all three.

    That is about all I have on this though, but can try to answer some more questions.

    Thanks

    in reply to: Remove sidebar from calendar view #1010464
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Event Custom Fields Is Not Showing #1010463
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Order placed on 9/28/15-Verathon Inc #1010462
    Brian
    Member

    Hi This is a duplicate of this post:

    Order placed on 9/28/15.

    I am going to close this as it is a duplicate. Please use the other post in which George responded to get help.

    Also, you can get a copy of invoice from your account following these steps:

    Finding Order Invoices

    You can also find you license key in your account here on theeventscalendar.com in your Account section.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. That is an interesting idea.

    However, we do not have any features to enable users on the front end to import events from Facebook.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    It is possible too with a customization, but that is beyond the support we can provide unfortunately.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Email settings Changes #1010445
    Brian
    Member

    Hi Caroline,

    Thanks for using our plugins.

    I have this snippet that once added to your theme’s functions.php can stop the ticket emails from being sent and removes the message from the Receipt Email:

    https://gist.github.com/jesseeproductions/7ec5827ffa34a3995dc9

    Let me know if that works for you.

    Thanks

    in reply to: Shortcodes #1010444
    Brian
    Member

    Hi Kam,

    Thanks for trying out our plugin.

    We do not have shortcodes for the main event views of Month, List, Map, Photo, etc…

    We have shortcodes in Pro for our Widgets and you can read about them here:

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Before I buy #1010442
    Brian
    Member

    Hi,

    Sorry for the late reply.

    I can help out here.

    I visited your site by that link and not exactly sure what you mean.

    The text did not appear to me to drop below the footer.

    Did you fix it? or can you include a link to a screenshot?

    Let me know and we can go from here.

    Thanks

    in reply to: Out of installs #1010439
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    in reply to: Events Calendar not working #1010427
    Brian
    Member

    This reply is private.

    in reply to: Misc. presales questions. #1010425
    Brian
    Member

    Sorry for the confusion.

    Filter Bar is not supported for WPML.

    We only Support The Events Calendar and Pro for WPML.

    Filter Bar has the ability to edit the Labels in the Admin and that would then overwrite any language translation so that could create a conflict as it does not have the ability to create labels in the admin in different languages.

    That is all the information I have on it.

    Thanks

    Brian
    Member

    Hi,

    It looks like it is coming from the Realtor Widget on your site.

    See if removing those widgets helps the issue as it is them that is causing the error.

    Or you can run through our testing for conflicts guide and see if that narrows down the issue for you:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out.

Viewing 15 posts - 3,676 through 3,690 (of 11,256 total)